PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
Select a rating
MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

It was a painless process and saved us $30,000 over the life of the loan. One telephone call, a few emails and a visit at our home from a very pleasant notary to do the paperwork. No appraisal or out of pocket closing costs. Nice patient folks ready to answer any question. 

WILLIAM Byrne J.'s profile image
WILLIAM Byrne J. 
4 years ago

Excellent service. Skilled personnel at PennyMac. Friendly and supportive. 

JAMES P.'s profile image
JAMES P. 
4 years ago

Hesham and Timothy are PennyMac team were phenomenal! They guided us through the process and were very helpful and answered any questions that we may have had. Very professional I would recommend Penny Mac to anyone who needs a home loan or a refinance. 

RAYMOND R.'s profile image
RAYMOND R. 
4 years ago

I thank all that made this process quick and easy. 

BRANDON S.'s profile image
BRANDON S. 
4 years ago

For starters, the initial request to start a refinance, my phone wouldn't stop ringing due to wanting to get the deal. after that and the initial paperwork was done, i couldn't get a hold of anybody through email or phone. i would get random calls at different times of the night. i probably sent over 10-20 emails that still have not been answered to this date. i was very unsatisfied with the lack of customer service. 

Amber W.'s profile image
Amber W. 
4 years ago

The entire team was very helpful and wonderful to work with. Everything was done in a timely manner. 

STEPHEN D.'s profile image
STEPHEN D. 
4 years ago

x 

FRANK J.'s profile image
FRANK J. 
4 years ago

It was great working with mrs. GINA THANKS SO MUCH!! 

ERIC W.'s profile image
ERIC W. 
4 years ago

Do not care to comment, thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.