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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
To many people to deal with and when a new person took over there was no continuity from employees.
You required thatbtounpay my property taxes 2 month earlier than required and then required proof I have the funds to transfer the funds to you when funds were already transferred.
I had actually been working with another company but could not understand why it was costing so much to refinance. I called my current mortgage company (you) and I’m so thankful I did. Not only did Tiera *shop* for the best mortgage options for me, she explained everything in detail. I’ve never had this level of support. I will refer all of my friends to Pennymac and specifically Tiera Green-Mabson. She was fantastic to work with.
I thank all that made this process quick and easy.
The entire team was very helpful and wonderful to work with. Everything was done in a timely manner.
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Do not try and add extra charges to my loan hours before closing. Justen Hunt was great, however.
When I was able to get a hold of the account managers on my account, then I could have a personal dialog and better understand the process. It was not always easy to get a person via email, so a phone call was better.
It was great working with mrs. GINA THANKS SO MUCH!!
PENNYMAC has a 4.5 star rating with 2,130 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.