This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was nice to do everything online and over the phone.
.
Do not try and add extra charges to my loan hours before closing. Justen Hunt was great, however.
I understand with this medical situation a lot is being done at home and not at the office and is slower getting done, but I felt that one person did not know what the other was doing, or was slow on getting paper work from one person to another and then working with the title company was not going well between them and PennyMac. It almost caused me to not close when I was suppose to.
Attention to detail was impressive and prompt. It was obvious the great effort your team made to communicate keeping me posted.
When I was able to get a hold of the account managers on my account, then I could have a personal dialog and better understand the process. It was not always easy to get a person via email, so a phone call was better.
Quick and stress free process, with polite and professional agents.
All questions answered, prompt answers to our questions, ease of getting/giving documents.
Very easy and streamlined process.
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.