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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Joel H.'s profile image
Joel H. 
4 years ago

It was nice to do everything online and over the phone. 

SARAH P.'s profile image
SARAH P. 
4 years ago

. 

Bethany P.'s profile image
Bethany P. 
4 years ago

Do not try and add extra charges to my loan hours before closing. Justen Hunt was great, however. 

Ronald K.'s profile image
Ronald K. 
4 years ago

I understand with this medical situation a lot is being done at home and not at the office and is slower getting done, but I felt that one person did not know what the other was doing, or was slow on getting paper work from one person to another and then working with the title company was not going well between them and PennyMac. It almost caused me to not close when I was suppose to.  

DAVID T.'s profile image
DAVID T. 
4 years ago

Attention to detail was impressive and prompt. It was obvious the great effort your team made to communicate keeping me posted. 

Dwayne R.'s profile image
Dwayne R. 
4 years ago

When I was able to get a hold of the account managers on my account, then I could have a personal dialog and better understand the process. It was not always easy to get a person via email, so a phone call was better. 

JOSHUA W.'s profile image
JOSHUA W. 
4 years ago

Quick and stress free process, with polite and professional agents. 

BRENDA R.'s profile image
BRENDA R. 
4 years ago

All questions answered, prompt answers to our questions, ease of getting/giving documents. 

LISA O.'s profile image
LISA O. 
4 years ago

Very easy and streamlined process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.