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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Derrick M.'s profile image
Derrick M. 
on Birdeye

3 years ago

Great service!!!!! I would recommend refer a family member or friend 

BARBARA M.'s profile image
BARBARA M. 
on Birdeye

3 years ago

I had the best experience working with Ryan and Michael at PennnyMac. They answered all my questions and made the entire process stress free. Plus, I was always able to get a hold of Ryan at anytime if I had questions. A BIG thank you to Ryan and the entire team. I am extremely happy and pleased with the customer service and the timely closing of the loan. 

MARY D.'s profile image
MARY D. 
on Birdeye

3 years ago

Everything was clearly explained. I went into my refi knowing what to. Expect. The entire process took less than three weeks. From start to finish, I felt supported by the Penny Mac team. 

John B.'s profile image
John B. 
on Birdeye

3 years ago

The first person I spoke with and the notary. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
on Birdeye

3 years ago

Super easy process with helpful staff all along the way! Highly recommend PennyMac for all your loan or refinance options. 

JAVON H.'s profile image
JAVON H. 
on Birdeye

3 years ago

Overall great experience!!! 

David H.'s profile image
David H. 
on Birdeye

3 years ago

Daily communication with the loan process leading up to closing. Either phone, text, or email would suffice. Keeping all the parties involved in the sale (agents, escrow, title) updated. 

Troy N.'s profile image
Troy N. 
on Birdeye

3 years ago

My first loan officer was terrible, started the process at the end of May and did not close untilthe end of Octiber. Luckily Jeannette took over and tbe while process went smooth from there. If she had not taken over, i would have used a different company. 

Jose M.'s profile image
Jose M. 
on Birdeye

3 years ago

Thank you my home refinance processed well . Thanks again. I really appreciate your time and effort you supported. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.