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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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RANDY M.'s profile image
RANDY M. 
4 years ago

Thank you 

ERIC R.'s profile image
ERIC R. 
4 years ago

Easy to follow - quicker than expected results - great service 

JOHN Cline V.'s profile image
JOHN Cline V. 
4 years ago

When we refinanced our home. PennyMac was very fast on moving it along. They’re great people who will help you through and make sure you understand what is happening. 

CARL R.'s profile image
CARL R. 
4 years ago

na 

PAUL R.'s profile image
PAUL R. 
4 years ago

Great service 

Paul B.'s profile image
Paul B. 
4 years ago

Your phone service sucks. I tryed 6 times to get ahold of my loan officer when the loan was completed to ask a question. I was told to enter my SS number which i did, pennymac could not confirm that number put me on hold then gave me a answering machine that never called back. Very poor service. 

BILLY F.'s profile image
BILLY F. 
4 years ago

Everything went so smooth from start to finish, we appreciate ms Tsia and ms Jacqueline Glen they both were great. Very experienced in this field. 

Nicholas H.'s profile image
Nicholas H. 
4 years ago

Due to seller pushbacks on closing PennyMac was allotted 3 extra weeks to finish everything they needed to for us to close on the final extend date. I called Ray and left a message a week before closing to let him know sender had all required doc to close and due PennyMac sitting on our paperwork we had to extend closing again. But this time due to their fault after already having 3 weeks of extensions past initial closing date. Also, having loan processors sharing one joint email address. 

KEVIN C.'s profile image
KEVIN C. 
4 years ago

Very professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.