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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you
When we refinanced our home. PennyMac was very fast on moving it along. They’re great people who will help you through and make sure you understand what is happening.
Great service
Your phone service sucks. I tryed 6 times to get ahold of my loan officer when the loan was completed to ask a question. I was told to enter my SS number which i did, pennymac could not confirm that number put me on hold then gave me a answering machine that never called back. Very poor service.
Everything went so smooth from start to finish, we appreciate ms Tsia and ms Jacqueline Glen they both were great. Very experienced in this field.
Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day.
Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement.
Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day.
Very professional
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.