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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day.
Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement.
Great service!!!!! I would recommend refer a family member or friend
I had the best experience working with Ryan and Michael at PennnyMac. They answered all my questions and made the entire process stress free. Plus, I was always able to get a hold of Ryan at anytime if I had questions. A BIG thank you to Ryan and the entire team. I am extremely happy and pleased with the customer service and the timely closing of the loan.
Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day.
Everything was clearly explained. I went into my refi knowing what to. Expect. The entire process took less than three weeks. From start to finish, I felt supported by the Penny Mac team.
The first person I spoke with and the notary.
Super easy process with helpful staff all along the way! Highly recommend PennyMac for all your loan or refinance options.
Daily communication with the loan process leading up to closing. Either phone, text, or email would suffice. Keeping all the parties involved in the sale (agents, escrow, title) updated.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,126 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.