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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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Marc V.'s profile image
Marc V. 
5 years ago

Honestly this entire process was far easier and closed faster than I had even hoped. Nick and the penny Mac team were fast, efficient and friendly throughout our brief working relationship. 

JAVON H.'s profile image
JAVON H. 
5 years ago

Overall great experience!!! 

Christina H.'s profile image
Christina H. 
5 years ago

Great experience knowing my documents were uploaded securely which made the process easier. 

CAREY L.'s profile image
CAREY L. 
5 years ago

I had to go through the entire process twice due to a tax exemption issue on your end 

Troy N.'s profile image
Troy N. 
5 years ago

My first loan officer was terrible, started the process at the end of May and did not close untilthe end of Octiber. Luckily Jeannette took over and tbe while process went smooth from there. If she had not taken over, i would have used a different company. 

Jose M.'s profile image
Jose M. 
5 years ago

Thank you my home refinance processed well . Thanks again. I really appreciate your time and effort you supported. 

Clinton W.'s profile image
Clinton W. 
5 years ago

I really appreciate the assistance we received and making this process smooth and quick! 

Rebecca L.'s profile image
Rebecca L. 
5 years ago

Tiera Green-Mabson was great and did her utmost in getting this loan to the finish line! She was prompt, efficient,& went above and beyond to keep my business! She deserves accolades and a raise!!! The loan officer was less than adequate. The initial consultation sounded great however there was no follow-through and the terms and process did not turn out as stated. Typical salesperson mentality. Dismayed that I did not stay with my long-time broker who I have a trusted relationship. 

Leroy Banks J.'s profile image
Leroy Banks J. 
5 years ago

Communication was great. I understood every step of the process. Tsia contacted me when changes were made and I really appreciated her professionalism. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.