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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This was the most efficient loan transaction that I have experienced during 35years of home ownership.
My payment was lowered and they help with an issue I was having with my Escrow.
Everyone was very nice and professional. It was the easiest experience and I was expecting a huge hassle. Glad I was wrong!
Thanks for the good service
Jennette was great and made the process easy and seamless.
Gina was fairly consistent with weekly updates, even on the weekends, which I really appreciated. It took a while to close but I know why and Gina stayed in touch which made me feel confident things were moving despite the delays. She was very friendly and I felt like she cared.
The overall experience was very good
My loan processor, Timothy was amazing in so many ways. He always answered his phone, did his very best to answer any and all questions I had. He was very friendly, and professional and went the extra mile to help me. When he needed answers elsewhere, there was not always somebody to help. It was also nearly impossible for him and I to reach our loan officer when there were additional questions in regards to the loan. It was not the best experience, took so long, but Timothy was wonderful!!!
Everything happened as hoped, very fast.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.