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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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SCOTT R.'s profile image
SCOTT R. 
5 years ago

My payment was lowered and they help with an issue I was having with my Escrow. 

Rebecca L.'s profile image
Rebecca L. 
5 years ago

Tiera Green-Mabson was great and did her utmost in getting this loan to the finish line! She was prompt, efficient,& went above and beyond to keep my business! She deserves accolades and a raise!!! The loan officer was less than adequate. The initial consultation sounded great however there was no follow-through and the terms and process did not turn out as stated. Typical salesperson mentality. Dismayed that I did not stay with my long-time broker who I have a trusted relationship. 

BRETT N.'s profile image
BRETT N. 
5 years ago

All of my dealings with PennyMac have been superb. I would highly recommend the service to others. It's one reason why I chose to stick with this lender as opposed to others for the refinance, due to the hospitality and the interaction that I received. I would highly recommend. 

Leroy Banks J.'s profile image
Leroy Banks J. 
5 years ago

Communication was great. I understood every step of the process. Tsia contacted me when changes were made and I really appreciated her professionalism. 

Susan H.'s profile image
Susan H. 
5 years ago

Everyone was very nice and professional. It was the easiest experience and I was expecting a huge hassle. Glad I was wrong! 

CHARLES B.'s profile image
CHARLES B. 
5 years ago

Thanks for the good service 

Diana D.'s profile image
Diana D. 
5 years ago

Do not post my review 

ETIENNE H.'s profile image
ETIENNE H. 
5 years ago

Process was easy and quick. 

Traci P.'s profile image
Traci P. 
5 years ago

My loan processor, Timothy was amazing in so many ways. He always answered his phone, did his very best to answer any and all questions I had. He was very friendly, and professional and went the extra mile to help me. When he needed answers elsewhere, there was not always somebody to help. It was also nearly impossible for him and I to reach our loan officer when there were additional questions in regards to the loan. It was not the best experience, took so long, but Timothy was wonderful!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.