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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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ETIENNE H.'s profile image
ETIENNE H. 
on Birdeye

3 years ago

Process was easy and quick. 

JACK D.'s profile image
JACK D. 
on Birdeye

3 years ago

Very pleasant to deal with it. An easy path to closing. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

A very easy going process that I was able to do all online, doesn’t get simpler than that. 

DARLENE S.'s profile image
DARLENE S. 
on Birdeye

3 years ago

My loan went smooth from start to closing!! 

TERRENCE S.'s profile image
TERRENCE S. 
on Birdeye

3 years ago

Our refinancing was painless and easily accomplished. Thank you PennyMac. 

Ryan V.'s profile image
Ryan V. 
on Birdeye

3 years ago

So far so good! Great communication and very helpful. 

GLORIA W.'s profile image
GLORIA W. 
on Birdeye

3 years ago

In these challenging times dealing with COVID-19, taking the steps to refinance my house was a bit scary and I wasn't sure if it was the right thing to do. I took the leap and was so surprised at how easy the process to refinance was via the phone and email. I really miss working face to face with people but Nicholas Mayer is an excellent agent and I highly recommend him for everyone to work with! Thank you PennyMac!! Thank you Nicholas Mayer!! 

Alexander S.'s profile image
Alexander S. 
on Birdeye

3 years ago

First, Andrea was great, but I only had interaction for the last week or so, as the person previously assigned to my file was no longer with PennyMac. My experience with that individual ( Marques Lusk?) Was mediocre at best and tarnished my entire perspective of the process with PennyMac. I would have never expected a refi with my current lender to take over 100 days. I also would expect the associates working my file and pushing things through do more than check the box. Good riddens. 

Travis W.'s profile image
Travis W. 
on Birdeye

3 years ago

Closing documents were not correct on the day of closing, resulting in having to reschedule closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.