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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Sandra J.'s profile image
Sandra J. 
4 years ago

Thank you for all your help 

Eugene L.'s profile image
Eugene L. 
4 years ago

Good customer service and clear communication. 

Hillary R.'s profile image
Hillary R. 
4 years ago

na 

WESLEY E.'s profile image
WESLEY E. 
4 years ago

Just recently completed a refinance with Ryan Morrison. Very professional and competent individual. Highly recommend to anyone who is looking to make the entire process seamless. He was extremely flexible and kept me updated with everything during the entire process. 

Adam K.'s profile image
Adam K. 
4 years ago

Excellent communication and timely service. 

Maribeth G.'s profile image
Maribeth G. 
4 years ago

Questions were never answered quickly. I always felt that we had to catch our loan processor up on our loan each time we talked. It was extremely stressful and it wasn’t until we were able to talk to Lara Leighton directly that things went smoothly. Thanks Lara! 

Jiantai Z.'s profile image
Jiantai Z. 
4 years ago

The portal is a mass. It does not show what documents had been uploaded and time like other vendor's portal. The portal does not confirm the document uploaded success or not. The portal is the not like other lender's portal which showing your loan status and all documents uploaded. Also when the document uploaded, it is not confirmed how soon the document officer can view. Looks like it will take a day? 

LAUREN K.'s profile image
LAUREN K. 
4 years ago

Great experience! Very easy, very streamlined, and the whole process was pleasant! 

Joshua V.'s profile image
Joshua V. 
4 years ago

Nicholas was so incredibly helpful; he went above and beyond to answer any and all questions we had. I especially appreciated that he kept in contact with us making sure that the process was always going smoothly. He was always super polite and maintained the upmost customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.