PENNYMAC

Sandra J. 

on Birdeye

4 years ago

Thank you for all your help 

Eugene L. 

on Birdeye

4 years ago

Good customer service and clear communication. 

Hillary R. 

on Birdeye

4 years ago

na 

WESLEY E. 

on Birdeye

4 years ago

Just recently completed a refinance with Ryan Morrison. Very professional and competent individual. Highly recommend to anyone who is looking to make the entire process seamless. He was extremely flexible and kept me updated with everything during the entire process. 

Adam K. 

on Birdeye

4 years ago

Excellent communication and timely service. 

Maribeth G. 

on Birdeye

4 years ago

Questions were never answered quickly. I always felt that we had to catch our loan processor up on our loan each time we talked. It was extremely stressful and it wasn’t until we were able to talk to Lara Leighton directly that things went smoothly. Thanks Lara! 

Jiantai Z. 

on Birdeye

4 years ago

The portal is a mass. It does not show what documents had been uploaded and time like other vendor's portal. The portal does not confirm the document uploaded success or not. The portal is the not like other lender's portal which showing your loan status and all documents uploaded. Also when the document uploaded, it is not confirmed how soon the document officer can view. Looks like it will take a day? 

LAUREN K. 

on Birdeye

4 years ago

Great experience! Very easy, very streamlined, and the whole process was pleasant! 

Joshua V. 

on Birdeye

4 years ago

Nicholas was so incredibly helpful; he went above and beyond to answer any and all questions we had. I especially appreciated that he kept in contact with us making sure that the process was always going smoothly. He was always super polite and maintained the upmost customer service!