This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you for all your help
Good customer service and clear communication.
na
Just recently completed a refinance with Ryan Morrison. Very professional and competent individual. Highly recommend to anyone who is looking to make the entire process seamless. He was extremely flexible and kept me updated with everything during the entire process.
Excellent communication and timely service.
Questions were never answered quickly. I always felt that we had to catch our loan processor up on our loan each time we talked. It was extremely stressful and it wasn’t until we were able to talk to Lara Leighton directly that things went smoothly. Thanks Lara!
The portal is a mass. It does not show what documents had been uploaded and time like other vendor's portal. The portal does not confirm the document uploaded success or not. The portal is the not like other lender's portal which showing your loan status and all documents uploaded. Also when the document uploaded, it is not confirmed how soon the document officer can view. Looks like it will take a day?
Great experience! Very easy, very streamlined, and the whole process was pleasant!
Nicholas was so incredibly helpful; he went above and beyond to answer any and all questions we had. I especially appreciated that he kept in contact with us making sure that the process was always going smoothly. He was always super polite and maintained the upmost customer service!
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.