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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our closing date was pushed 3 times due to Justen. He repeatedly asked for documents that we had already given him. He repeatedly asked for rent documentation for a home that we owned previously (and that mortgage had also been with PennyMac). We told him by phone and email at least four times between Sept 3rd and Sept 17th, that we had owned the home that he wanted d the appraisal a week prior to closing, despite the fact that we had already paid for the appraisal ahead of then.
Everything went smooth, and brandon was awesome.
Smooth as butter
Ryan and the entire team made the process fast and very efficient. I knew what to expect when, and they stayed in contact the entire time.
Ryan was very pleasant and helpful and always available to answer a call. The originating Loan Officer was professional, pleasant and very quick to process my request.
Awesome job by Thomas,Benjamin and Justen. They were very professional, proactive and committed. Thanks for all your support to get this done in time
Gina and Ryan were thorough from the beginning of the process. Gina communicated with weekly calls early on even if there was not much to update. While there were duplicate document requests which could have resulted in frustration, Gina researched the situation and resolved the issues quickly. The process took a little longer than expected but we understand there have been an overwhelming amount of loans and refinances to close. The closing process was organized and efficient.
none
A return customer, PennyMac is a perfect match to cure your financing problems. The process went smoothly and the rates were unbelievable. Couldn't have ask for anything better.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,128 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.