PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
Select a rating
Jason L.'s profile image
Jason L. 
on Birdeye

3 years ago

Everything went smooth, and brandon was awesome. 

Kevin W.'s profile image
Kevin W. 
on Birdeye

3 years ago

Smooth as butter 

Frederick Smith J.'s profile image
Frederick Smith J. 
on Birdeye

3 years ago

Ryan was very pleasant and helpful and always available to answer a call. The originating Loan Officer was professional, pleasant and very quick to process my request. 

SRI RANGA MAHESH K.'s profile image
SRI RANGA MAHESH K. 
on Birdeye

3 years ago

Awesome job by Thomas,Benjamin and Justen. They were very professional, proactive and committed. Thanks for all your support to get this done in time 

William E.'s profile image
William E. 
on Birdeye

3 years ago

Gina and Ryan were thorough from the beginning of the process. Gina communicated with weekly calls early on even if there was not much to update. While there were duplicate document requests which could have resulted in frustration, Gina researched the situation and resolved the issues quickly. The process took a little longer than expected but we understand there have been an overwhelming amount of loans and refinances to close. The closing process was organized and efficient. 

Michael B.'s profile image
Michael B. 
on Birdeye

3 years ago

Communication was horrible towards the end of the process. Title company and I couldn’t reach anyone at PennyMac for days. Closing went past the original date set and we weren’t informed. 

Weston B.'s profile image
Weston B. 
on Birdeye

3 years ago

Communication failed multiple occasions. 

Brian J.'s profile image
Brian J. 
on Birdeye

3 years ago

none 

Michael L.'s profile image
Michael L. 
on Birdeye

3 years ago

A return customer, PennyMac is a perfect match to cure your financing problems. The process went smoothly and the rates were unbelievable. Couldn't have ask for anything better. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.