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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole procedure of refi-ing took less then 3 weeks, even in these days of covid time is very important and we didn't have to leave the house.
I received an incorrect amount for Closing than stated from the beginning of the application process. However, when this was communicated, it was corrected quickly. The Closing Package had the wrong amount entered on the closing payment coupon & Other first payment documents. Advised the Processor who said this was escalated but I have not spoken with anyone to date on whether this was corrected or not.
Process was very easy except it's difficult to contact folks because of the number of people applying for refi. Contact by phone at the general number was almost impossible. Tami kept me up to date which was very helpful.
Personable service
Everyone was very helpful and walked me through the process step by step
My Pennymac Team were amazing! They made the refi process for us simple and efficient and gave us weekly status updates!
Great service and a quick process to closing.
The entire staff that handled my refinance was very professional. My identity was verified every time we spoke , my question was fully answered. Information was available whenever I requested it . I felt secured . Overall experience was great .
Great seemless experience closing with PennyMac. I would recommend!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.