PENNYMAC

Aimee D. 

on Birdeye

5 years ago

The process was pretty smooth and everyone we dealt with was amazing. Nick kept us informed and up to date. We would use PennyMac again in the future. 

PRESTON B. 

on Birdeye

5 years ago

Matt was great at communicating an working around my hectic schedule. Especially working from Home great asset for yalls team thanks to Matt an an the penny Mac team 

ALASANA B. 

on Birdeye

5 years ago

Christine was very accessible and she either answered my calls directly or called me back promptly to answer any questions I had. She was great through the process. 

Charlene F. 

on Birdeye

5 years ago

N/A 

Mike H. 

on Birdeye

5 years ago

I was asked several times for documents that had been previously supplied. The notary handling my closing was sent my closing documents & contact information 6 hours prior to my closing appointment. The final amount owed at closing had changed from the information I had access to on the PennyMac website. My cashiers check was now for too much. This should have been a pretty simple transaction since I was refinancing an existing PennyMac loan, but it took over 90 days. 

ANTHONY P. 

on Birdeye

5 years ago

My loan officer made everything simple and efficient! Thank you! 

BRIAN H. 

on Birdeye

5 years ago

Really appreciated everyone who I worked with from Penny Mac and their associated counterparts through this process. More than anything for their determination to do right by me, their efforts to make sure I understood all facets of the loan process, and the effectiveness with which my loan was completed. The process exceeded my expectations. 

SHERI A. 

on Birdeye

5 years ago

The entire process was so simple. Ceista Johnson was friendly, helpful, knowledgeable and touched base with me each week to make sure I didn't have any questions. 

JEFFREY G. 

on Birdeye

5 years ago

Brandon was thorough and followed through on questions and made sure I understood documents and time frames. Very helpful and detailed.