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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience
Matt was great at communicating an working around my hectic schedule. Especially working from Home great asset for yalls team thanks to Matt an an the penny Mac team
I had a great experience from being to end with PennyMac. It's been refreshing to work with a company that has great customer policies and great customer service reps.
N/A
I was asked several times for documents that had been previously supplied. The notary handling my closing was sent my closing documents & contact information 6 hours prior to my closing appointment. The final amount owed at closing had changed from the information I had access to on the PennyMac website. My cashiers check was now for too much. This should have been a pretty simple transaction since I was refinancing an existing PennyMac loan, but it took over 90 days.
My loan officer made everything simple and efficient! Thank you!
Really appreciated everyone who I worked with from Penny Mac and their associated counterparts through this process. More than anything for their determination to do right by me, their efforts to make sure I understood all facets of the loan process, and the effectiveness with which my loan was completed. The process exceeded my expectations.
The entire process was so simple. Ceista Johnson was friendly, helpful, knowledgeable and touched base with me each week to make sure I didn't have any questions.
Brandon was thorough and followed through on questions and made sure I understood documents and time frames. Very helpful and detailed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.