PENNYMAC

George Vilim J. 

on Birdeye

5 years ago

The whole procedure of refi-ing took less then 3 weeks, even in these days of covid time is very important and we didn't have to leave the house. 

JENNIFER B. 

on Birdeye

5 years ago

Personable service 

Desikan N. 

on Birdeye

5 years ago

Jeanette is very thorough at what she does and communicates clearly. She follows up meticulously and keeps me in the feedback loop. She is very open to feedback! 

Brandy B. 

on Birdeye

5 years ago

I really appreciated the communication that I received from Jennifer. She made the entire process go very smoothly. 

Jennifer H. 

on Birdeye

5 years ago

Everyone was very helpful and walked me through the process step by step 

JAMES J. 

on Birdeye

5 years ago

PennyMac Loan Services gave us a very pleasant and efficient loan refinancing service. Thank you for making the process very stress-free! 

Hurchel W. 

on Birdeye

5 years ago

Ms. Lori Gibson provided excellent customer service consistent with my previous experience with PennyMac. However, the loan officer, Ms. Vargas, did not meet my expectations. It was very difficult for me to reach her. It was equally difficult for my realtor and the local title office to contact her. This is my third home purchased with PennyMac and I can say Ms. Vargas is the worst loan officer i have had to deal with. My experience would have been much better with a different loan officer. 

Kenneth Blackmer I. 

on Birdeye

5 years ago

Buying a home can be a very stressful process and having an experienced, technologically advanced mortgage company through the process makes the home buying experience that much less stressful. I would highly recommended going with pennymac! 

Brittney W. 

on Birdeye

5 years ago

Refinancing our house with PennyMac was great and couldn’t have been easier. Tsia Gladney was professional and responded to any questions we had within a timely manner.