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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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James R.'s profile image
James R. 
on Birdeye

4 years ago

Our prior relationship with PennyMac heled streamline the approval and preparation of our loan. Everyone at PennyMac was responsive and provided timely and accurate information. 

TIMOTHY U.'s profile image
TIMOTHY U. 
on Birdeye

4 years ago

My communication and experience with Gina and Lara were outstanding. They did everything they could to "right" a "wrong" expectation that was set by the sales team. It was how the process was finished by Gina and Lara I would recommend their services again. Thank you, Tim 

Evelyn W.'s profile image
Evelyn W. 
on Birdeye

4 years ago

n/a 

Rodolfo Lara J.'s profile image
Rodolfo Lara J. 
on Birdeye

4 years ago

I’ve already referred 3 others to refiance with your company. Penny Mac can’t be beat. 

THOMAS TESTA I.'s profile image
THOMAS TESTA I. 
on Birdeye

4 years ago

Efficient, courteous & helpful 

JOHN D.'s profile image
JOHN D. 
on Birdeye

4 years ago

Everything was so smooth and fast. We were incredibly pleased. 

John H.'s profile image
John H. 
on Birdeye

4 years ago

We have four loans with PennyMac. We thought because of that, we would have a smoother and quicker process. It was not. We are disappointed with our last two transactions with PennyMac. It might be due to COVID issues, but we probably won't go back to PennyMac next time unless we have better service. Once Lara Leighton got involved, she helped to expedite and straighten out issues. Without her assistance, it would have been a terrible process. Sorry, but that's the truth. 

Eric H.'s profile image
Eric H. 
on Birdeye

4 years ago

This has been the best Refinance experience we have had. From the first person we spoke to, to the closing, everything went smoothly and no unexpected surprises. We received answers and education on all questions asked and all representatives were forthright, honest and pleasant. A complete pleasure to work with you all. Only one small negative was the hold time on the phone when calling in. Thanks again for doing a great job! 

Hector B.'s profile image
Hector B. 
on Birdeye

4 years ago

Everyone I spoke with was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.