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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Our prior relationship with PennyMac heled streamline the approval and preparation of our loan. Everyone at PennyMac was responsive and provided timely and accurate information.
My communication and experience with Gina and Lara were outstanding. They did everything they could to "right" a "wrong" expectation that was set by the sales team. It was how the process was finished by Gina and Lara I would recommend their services again. Thank you, Tim
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I’ve already referred 3 others to refiance with your company. Penny Mac can’t be beat.
Efficient, courteous & helpful
Everything was so smooth and fast. We were incredibly pleased.
We have four loans with PennyMac. We thought because of that, we would have a smoother and quicker process. It was not. We are disappointed with our last two transactions with PennyMac. It might be due to COVID issues, but we probably won't go back to PennyMac next time unless we have better service. Once Lara Leighton got involved, she helped to expedite and straighten out issues. Without her assistance, it would have been a terrible process. Sorry, but that's the truth.
This has been the best Refinance experience we have had. From the first person we spoke to, to the closing, everything went smoothly and no unexpected surprises. We received answers and education on all questions asked and all representatives were forthright, honest and pleasant. A complete pleasure to work with you all. Only one small negative was the hold time on the phone when calling in. Thanks again for doing a great job!
Everyone I spoke with was great.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.