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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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ANTHONY P.'s profile image
ANTHONY P. 
6 years ago

My loan officer made everything simple and efficient! Thank you! 

BRIAN H.'s profile image
BRIAN H. 
6 years ago

Really appreciated everyone who I worked with from Penny Mac and their associated counterparts through this process. More than anything for their determination to do right by me, their efforts to make sure I understood all facets of the loan process, and the effectiveness with which my loan was completed. The process exceeded my expectations. 

TIMOTHY D.'s profile image
TIMOTHY D. 
6 years ago

Elizabeth was outstanding. Always there answering questions the best she could. But the loan officer was impossible to get ahold of. The process started out good & ended somewhat smoothly & Elizabeth was outstanding & did all she could. But the loan officer made it confusing & it makes me question how it all worked out. Im close to payment I wanted & got interest rated i wanted so Im not really upset but not sure if money got lost somewhere either. Cause the math doesn't add up to me. 

James R.'s profile image
James R. 
6 years ago

Our prior relationship with PennyMac heled streamline the approval and preparation of our loan. Everyone at PennyMac was responsive and provided timely and accurate information. 

Brett N.'s profile image
Brett N. 
6 years ago

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GARY R.'s profile image
GARY R. 
6 years ago

Very professional and quick to answer questiins 

Raymond Love J.'s profile image
Raymond Love J. 
6 years ago

Benjamin Clifford was great to work with. He answered our questions, and was easy to reach out to. And he kept us up to date tru out the process. I will recommend Penny Mac to anyone who is looking to buy a home. This has been a great experience. 

TIMOTHY U.'s profile image
TIMOTHY U. 
6 years ago

My communication and experience with Gina and Lara were outstanding. They did everything they could to "right" a "wrong" expectation that was set by the sales team. It was how the process was finished by Gina and Lara I would recommend their services again. Thank you, Tim 

Wanda C.'s profile image
Wanda C. 
6 years ago

I was supposed to close on 9/9/2020. Complications everyday. There was always a problem & they couldn’t figure it out. It was 9/16/2020 before we finally closed. Nobody knew what the problem was. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.