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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have no issue with PennyMac, but please stop using covid as an excuse for delays.
This was my first time refinancing and everyone involved was very patient with me through its completion. Jenny German in particular was very kind and helpful in all emails and calls we had. This new and confusing process was made easy to understand and now I have a lower interest rate that puts a smile on my face. Thank you PennyMac!
Antonio was really helpful and was kind to me eavry time I had a questions he would have a answer always with a great attitude,thank you Tony and Penny mac.
Very helpful and everyone seemed interested in helping me through the entire process
Better communication. Quicker turn around. Not having a closing cancelled on you three times. Not having to constantly submit documents. Not having to have documents recertified. Many things went wrong from day one. Only escalated when it was time to finally close. Still very dissatisfied with the whole process and the lack of communication from my Mac team.
Pennymac moved quickly and accurately processing my loan. This was a painless experience and would recommend using Pennymac.
Overall, the process was okay but there were some miscommunications throughout and it took 3 months from start to finish. Some of that was due to the number people refinancing at once but my loan officer was very responsive and worked quickly to rectify issues and find answers.
Thank you!
My experience was great, my loan officer and all involved are very professional and experienced in the process, The time from application period and closing was very quick and seamless. Thank you all you have doné
PENNYMAC has a 4.5 star rating with 6,879 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.