PENNYMAC

ALLYSON S. 

on Birdeye

5 years ago

An email was sent with this information. 

David G. 

on Birdeye

5 years ago

Everything went smooth. You did ask for the same documents a couple times, that got frustrating but after talking to you it was resolved 

CLAUDIA C. 

on Birdeye

5 years ago

Communication was concise and to the point. No confusing terms or descriptions that made things feel stressful. Anything I did have a question about was answered in a timely manner. It was a pleasure working with Nick. 

Srikanth C. 

on Birdeye

5 years ago

The Loan process was smooth and closed as said 

Lawrence S. 

on Birdeye

5 years ago

Lots of issues with projected closing date versus actual closing date. Due to issues in financing and funding, our original closing date of 10/16/2020 as indicated in the notarized and signed closing documents, was pushed to 10/31/30. We almost had to make another payment on our current mortgage in order to avoid a late payment. This issue would not have been found if it was not for me calling our loan officer and asking why hasn’t my current mortgage loan updated to payed off. 

Brian H. 

on Birdeye

5 years ago

On a scale of 1-10 Raveena was a 37. If I called with a question, I got an email and/or phone call back in a very timely manner in a very busy business workload. SHE IS A SWEETIE! 

CAROLINA B. 

on Birdeye

5 years ago

I had a very good experience with PennyMac, that’s why we refinanced with them! From the first phone call Macy was very very helpful going over different rates and monthly payments until we found the one that would work for us. Would highly recommend! 

RONALD J. 

on Birdeye

5 years ago

Molly and Brian were great to work with, and I'd do so again with them. Thank you! 

Fady G. 

on Birdeye

5 years ago

working with Erica and PennyMac was great.