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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
5 stars
The loan team that I worked with was great, and the process was very easy.
My agent was efficient and timely, exceeded my expectations .
Very good and smooth refinance experience, would definitely recommend
Throughout the process, every step was easy, simple and to the point.
You did a wonderful job keep up the good work
Great experience
My #1 reason in using Penny Mac in the first place was because they carried our current home loan. I thought since they already had our info and credit history the process would be easy. I was wrong. Prompt return phone calls would have helped. The secure portal never worked. we were unable to view or send docs through the portal. Communication was subpar. Loan details were overlooked daily. I'm surprised this loan actually closed on time.
From start to finish, the process was clearly explained, and any documents that they needed were conveyed to us in a timely fashion. We are thrilled with our new interest rate, I’m glad they were able to help.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.