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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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MICHAEL T.'s profile image
MICHAEL T. 
6 years ago

Both Michael Henry and Deion Smith were amazing! From start to finish, initial refinancing inquiry to closing, I had zero issues and feel completely satisfied. Thank you both so much and thank you to everyone who helped this process go smoothly. It is very much noticed and appreciated. 

Yvette O.'s profile image
Yvette O. 
6 years ago

Was a pretty straight forward process and all my questions were handled in a timely manner, which with COVID was appreciated. 

Onesmus T.'s profile image
Onesmus T. 
6 years ago

Great experience. Easy closing! 

CATHLEEN F.'s profile image
CATHLEEN F. 
6 years ago

The loan team that I worked with was great, and the process was very easy. 

MAHOGANY W.'s profile image
MAHOGANY W. 
6 years ago

Good experience 

Ben R.'s profile image
Ben R. 
6 years ago

The loan process from Denny was great. The problem I have was I decided not to do a not cash out refinance and miss two payments. That would give me what I needed to do some renovations I wanted to do. I was told up front it wouldn't be a problem to miss two payments. So that's the direction I decided to go. However, that wasn't the case and I feel I was mislead and didn't get to accomplish what I needed to do. 

ANDRE J.'s profile image
ANDRE J. 
6 years ago

After being told we wouldnt have to make any payments until Sep 1, we were asked twice on different occasions to make a substantial payment towards the loan. One of those payments were rolled into the loan over 30yrs, the other was disregarded after complaining. 

Claire B.'s profile image
Claire B. 
6 years ago

PennyMac is a very pleasant company to work with. This was our second time around. Wouldn’t want to work with another company. Thank you PennyMac 

Steve W.'s profile image
Steve W. 
6 years ago

Long story. Nut shell is that I was told that I would not have ANY closing costs but the first time I got paperwork, I was told I had just shy of $100 to close. Took a month to get that straightened out. Then on the day to sign closing paperwork, I was again told I had $20 some and had to get that fixed also. Just not too happy with all the run around I had to go through. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.