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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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MICHAEL T.'s profile image
MICHAEL T. 
4 years ago

Both Michael Henry and Deion Smith were amazing! From start to finish, initial refinancing inquiry to closing, I had zero issues and feel completely satisfied. Thank you both so much and thank you to everyone who helped this process go smoothly. It is very much noticed and appreciated. 

JUSTIN B.'s profile image
JUSTIN B. 
4 years ago

5 stars 

CATHLEEN F.'s profile image
CATHLEEN F. 
4 years ago

The loan team that I worked with was great, and the process was very easy. 

LAURENCE G.'s profile image
LAURENCE G. 
4 years ago

My agent was efficient and timely, exceeded my expectations . 

EDISON Martinez S.'s profile image
EDISON Martinez S. 
4 years ago

Very good and smooth refinance experience, would definitely recommend 

BERNARD O H.'s profile image
BERNARD O H. 
4 years ago

You did a wonderful job keep up the good work 

Donald W.'s profile image
Donald W. 
4 years ago

Great experience 

Jennifer D.'s profile image
Jennifer D. 
4 years ago

My #1 reason in using Penny Mac in the first place was because they carried our current home loan. I thought since they already had our info and credit history the process would be easy. I was wrong. Prompt return phone calls would have helped. The secure portal never worked. we were unable to view or send docs through the portal. Communication was subpar. Loan details were overlooked daily. I'm surprised this loan actually closed on time. 

THOMAS H.'s profile image
THOMAS H. 
4 years ago

From start to finish, the process was clearly explained, and any documents that they needed were conveyed to us in a timely fashion. We are thrilled with our new interest rate, I’m glad they were able to help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.