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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Slow but efficient...Good reps and did what they said they would do.
My agent was efficient and timely, exceeded my expectations .
Very good and smooth refinance experience, would definitely recommend
We recently refinanced our home. The experience was a pleasant one with PennyMac and the myMacteam and especially Carlton Blood. He was very patient with us. We had a lot of questions and he answered everyone so that we can understand. He was extremely knowledgeable of the whole process. He was also very faithful to get back in touch with me When I would leave a voicemail or an email.
Throughout the process, every step was easy, simple and to the point.
My #1 reason in using Penny Mac in the first place was because they carried our current home loan. I thought since they already had our info and credit history the process would be easy. I was wrong. Prompt return phone calls would have helped. The secure portal never worked. we were unable to view or send docs through the portal. Communication was subpar. Loan details were overlooked daily. I'm surprised this loan actually closed on time.
Loan finally got processed
Good
Good experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.