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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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John B.'s profile image
John B. 
4 years ago

It was easy and fast everything went great  

Danielle S.'s profile image
Danielle S. 
4 years ago

Everyone was polite and accommodating. They made the process simple! 

MARCOS S.'s profile image
MARCOS S. 
4 years ago

Easy process and much lower rate than offered @ other companies. Would recommend to others! 

Russell S.'s profile image
Russell S. 
4 years ago

We had PennyMac with the home we were selling and so the process of using them for our new home made for one of the easiest home buying processes I have ever experienced!! I would do it again! 

Alvin Devries J.'s profile image
Alvin Devries J. 
4 years ago

told no closing cost , after signing docs had to pay $460. not what i was told , said no out of pocket, was very upset....... 

YONG S.'s profile image
YONG S. 
4 years ago

Accepting my calls if needed would make a big difference. I tried calling multiple times prior to the 2 different dates that we set for closing, no way I could reach someone. The first closing fell through not at our fault. not sure a fee applied. I couldn't reach anyone until the next Monday. The calling trouble happened to me again on my second closing date. Then I found that your calling system "blocked" my cell number because it recognized it. I was able to reach someone with my work phone. 

Brandy H.'s profile image
Brandy H. 
4 years ago

Very easy process to refinance our home. Great communication and professionalism from the Penny Mac team. Would highly recommend! 

JOHN W.'s profile image
JOHN W. 
4 years ago

PennyMac went above and beyond to make sure that we found the perfect home! 

KEITH L.'s profile image
KEITH L. 
4 years ago

The customer service and communication were outstanding! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.