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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan processing team are very friendly and helpful. The overall closing period went very well and quickly. Thank you.
Denny M. was useless when I had an issue with inaccurate closing disclosure title costs. He made no attempt to help solve the problem. I had to contact someone else. However, the overall experience with PennyMac was good.
Fast. Very friendly and knowledgeable customer service reps. I especially appreciated Jeff Smith and all his knowledge and expertise.
The process took about 12 weeks and there was some miscommunication between Penny Mac and the title company that caused delay and frustration. I was asked the same question a total of 5 times and the information was still incorrect on the final documents. The loan officer was very nice and pleasant. We had all of our documents in within the first two weeks, and it just kept getting delayed. The monthly payment amount is about 75 dollars more than expected.
Mr.Mueller was very professoonal. Through the whole process I received weekly updates.
Very professional, time lines were met, communication was clear and timely. The few questions were answered immediately.
Fast and easy refinance. The loan officers were very knowledgeable and made the process very smooth. I would recommend PennyMac to anyone needing loan.
Helpful People, Great experience, Closed faster than expected.
I was never assigned a loan process specialist in the beginning. I constantly had to call in to get the information I needed, and updates on my refinance. I’m Happy with my loan officer and my refinance rate. Other than that, I wouldn’t say it was a very smooth process as it should have been.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.