PENNYMAC

Brandy H. 

on Birdeye

6 years ago

Very easy process to refinance our home. Great communication and professionalism from the Penny Mac team. Would highly recommend! 

JOHN W. 

on Birdeye

6 years ago

PennyMac went above and beyond to make sure that we found the perfect home! 

DAVID W. 

on Birdeye

6 years ago

The loan processing team are very friendly and helpful. The overall closing period went very well and quickly. Thank you. 

KEITH L. 

on Birdeye

6 years ago

The customer service and communication were outstanding! 

Douglas M. 

on Birdeye

6 years ago

Fast. Very friendly and knowledgeable customer service reps. I especially appreciated Jeff Smith and all his knowledge and expertise. 

JAMES M. 

on Birdeye

6 years ago

The process took about 12 weeks and there was some miscommunication between Penny Mac and the title company that caused delay and frustration. I was asked the same question a total of 5 times and the information was still incorrect on the final documents. The loan officer was very nice and pleasant. We had all of our documents in within the first two weeks, and it just kept getting delayed. The monthly payment amount is about 75 dollars more than expected. 

JOSEPH I. 

on Birdeye

6 years ago

Refi of my VA loan was pretty painless. I t put me and my family in a much better financial position going forward. Thanks PennyMac! 

Linc M. 

on Birdeye

6 years ago

Good experience. Easy to work with. Timely communication. 

RUSSELL C. 

on Birdeye

6 years ago

My interaction with Penny Mac for my refinance was quick, easy, and very focused on communication and customer service. They worked to get me a great interest rate and I couldn’t be happier with this experience.