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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It would have been an excellent experience had we received a copy of our loan documents.
Super helpful and communicated through multiple channels to make sure I didn't miss any documents of deadlines.
Mono was amazing.. when every I called her she was always listening and got back to me ASAP with an answer. Never had to wait for her... not too many people out there that cares this much for their loan customers, we always had to wait before her.
Refinanced my home loan and dropped my rate 1.25% saving me around 300$/month. Thank you Penny Mac team!
Great
Sara, Clinton and Eric really were committed to making my home refinance happen. They were very competitive and always beat the competition. Thank you for your great customer focus and commitment to keep current customers.
It was quick and easy. Everyone was very helpful.
Great working with your company
I received the best rate available from Penny Mac. However the process was very painful. Communication with Penny Mac was maddening in 2 ways: 1. Very difficult to reach Penny Mac. Often placed on Hold for times exceeding 1 Hr. Very poor return on calls. Rarely, if at all, talked to the the same person twice. (Sara was ok at returning emails, but always another person who returned phone calls (Again, never the same person, not the one that I called.} 2. Penny Mac over-communicated when they
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.