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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm thankful for Faiza. She was not only very responsive, more than anything she was proactive and expedient in helping me through the mortgage process.
Business response:
Hi Guily - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Process was very well explained.
Business response:
Hi Marco - Your feedback is greatly appreciated. Thank you for the review.
The service provided was timely, professional and easy to navigate. Everyone responded to my questions and made the experience seamless.
Business response:
Thank you for the positive review, Malinia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Outstanding customer service. Thank you for your super support.
Business response:
Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Smooth experience. Fast and followed schedule exactly as explained.
Business response:
Hi Maria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would like to setup my mortgage payment on auto pay and I need assistance
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would like to express gratitude to Barry and Jan. Their top care in service was beyond excellent.Thank you again.
Business response:
Hi Nathan - Your feedback is greatly appreciated. Thank you for the review.
Rosario was an absolute dream to work with! She communicated every day, answered all of our many questions and was truly just so helpful!
Business response:
Thank you for the positive review, Zachary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Easy to work with. And fast response.
Business response:
Hi Devin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,979 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.