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PENNYMAC - Westlake Village, CA

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.551,698 reviews
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Maranda B.'s profile image
Maranda B. 
on Birdeye

51 minutes ago

Everything went very smoothly, and was explained to me very well. I feel the closing costs were a bit pricey, but overall a very pleasant experience. 

Business response:

Hi Maranda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Matthew M.'s profile image
Matthew M. 
on Birdeye

2 hours ago

Easy process 

Business response:

Hi Matthew - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael P.'s profile image
Michael P. 
on Birdeye

4 hours ago

Everyone I encountered during the loan process were very professional from the first contact to the lady that closed the loan with the title company  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Ethan W.'s profile image
Ethan W. 
on Birdeye

6 hours ago

Faiza was wonderful and always on top of the transaction. Thank you for the smooth experience. 

Business response:

Hi Ethan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel O.'s profile image
Daniel O. 
on Birdeye

6 hours ago

Norma and her team were amazing and responded very quickly! This is my 3rd mortgage with PENNYMAC and I am very happy! 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie Smith B.'s profile image
Stephanie Smith B. 
on Birdeye

7 hours ago

I called Pennymac in distress after a distressing experience with Windham Timeshare. I entered a meeting w them owing $30k, expecting to resolve issues. I later realized I owed in excess of $100K. Jason was so kind & calm & non accusing. EVERYONE WAS 

Business response:

Hi Stephanie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gwendolyn E.'s profile image
Gwendolyn E. 
on Birdeye

13 hours ago

Thank you for your professionalism and assistance. The entire team that processed my loan was phenomenal. 

Business response:

Thank you for taking the time to share your experience with us, Gwendolyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Donald C.'s profile image
Donald C. 
on Birdeye

a day ago

Good Job!!!!!!!!!!! 

Business response:

Thank you for taking the time to share your experience with us, Donald. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Braxton B.'s profile image
Braxton B. 
on Birdeye

a day ago

Great experience  

Business response:

Thank you for the positive review, Braxton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 51,698 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com