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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
My experience with the team selling me the car was great. Not so much after. Eleras Automotive Group was the worst! "Charles" was D*#k! Not the type of people you wanna encounter being apart of at Nissan Peoria. I won't ever go back based on how he treated me over the phone.
Peoria Nissan is the worst it took two and a half hours to change my oil the overbooked the appointments. The wanted me to do all these crazy services I didn't even need. My truck is a year and a half old. Don't need power steering fluid change brake fluid change wheel alignment and 1 other thing just ridiculous. Won't be going back there
This was the most frustrating car buying experience that I have ever had. I walked into the dealership with pre approvals from 4 banks and 4 hours later we left with the car but still had no loan on it because the finance manager wanted to finance it through a finance company that would give him a commission for sending them our loan.
Poor quality service. Just like many other reviews.
Car when for a second recall. And it has a complimentary car wash which I think 5yr old kid would do it better.. when I called the service guy John about the look at my car he said I don't know what you did to your car and walked away from me!!! I asked for the manager he checked the vehicle around with me and see what a horrible car wash was done ask me for a few minutes and send the car back to the car wash and done well. Manager dressed the issue properly and respectfully thanks!!
Service was not helpful at all, they didn't solve the issue car was there all day to say they couldn't fix
Business response:
We understand how frustrating that must have been, and we never want our guests to feel that their time wasn't valued or their concerns weren't addressed. We'd really appreciate the opportunity to learn more and work toward a resolution. Please reach out directly to Emilio Tapia, our Service Manager, at 623-523-6281.
Technician did a great job. The service department now charges a credit card fee and has a cap on the coupons you can apply from their website. The credit card fees almost negate any coupon you may use.
Business response:
Our goal is always to offer competitive pricing, and these adjustments help us continue to do that while managing rising processing costs. We do try to be upfront about this and also offer other forms of payment that don't incur a fee, which many of our guests take advantage of. If you'd like to discuss your recent visit in more detail or talk through available options, please feel free to reach out to Emilio Tapia, our Service Manager, at 623-523-6281.
They were horrible. Mean and lied about so much. They delivered me a broken car and won't fix it.
Business response:
The impression you described is not what we strive to leave with our guests, and we understand how important it is to feel valued and supported throughout the entire ownership journey. We'd really like the opportunity to learn more and make things right. Please reach out to Kurt Kasik at 623-815-5600 so we can personally address your concerns and ensure they're properly reviewed.
I would never shop here again. They were incredibly rude and disrespectful and didn't even fix the brand new car I paid for.
Business response:
We understand how frustrating it must feel to leave with concerns about your vehicle and the communication around it. We'd really appreciate the opportunity to connect with you directly to better understand what happened and work toward a resolution. Please reach out to Kurt Kasik at 623-815-5600 at your earliest convenience.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,045 reviews.
When is Peoria Nissan open?
Peoria Nissan is closed now. It will open at 9:00 a.m.