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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
they didn't put my air filter cover on completely yet again. there was a nice gap in it. sounded like i was driving a loud muscle car
After $1314.00 Peoria Nissan didn't fix anything wrong with the car and wanted to charge another $800.00 for something they couldn't guarantee would fix the problem. Every reason the vehicle was in the shop is still happening and I'm out $1, 300.00
Avoid Peoria Nissan at All Costs! My experience at Peoria Nissan was a nightmare from start to finish. The sales team was more focused on "qualifying" me than actually helping, and the finance department aggressively pushed unnecessary financing despite my insistence on paying cash. When I finally picked up my car, it had deep key scratches and a windshield crackissues they promised to fix but never did. Worse, they tried to extort me by demanding I remove negative reviews in exchange for the repairs. Even basic customer ser... read more
Too many hoops. I not clear on cost.
Business response:
We want every service experience to be as smooth and transparent as possible, and it's concerning to hear that you felt otherwise. Clear communication about pricing is important to us, and we'd like the opportunity to go over any details that may have been unclear. Please reach out to Emilio Tapia, our Service Manager, at 623-523-6281 so we can address your concerns directly.
There were issues every single time with service techs either doing something wrong, or not doing, with mine and my daughter's car. EVERY. SINGLE. TIME. Robert and Al were excellent in resolving those issues, but I no will longer have anything to do with this dealership.
Worst experience in my life. Not replaced oil, not check the brakes, not balanced tires. Didn't check battery. Didn't detailed
Business response:
we understand how important it is for all of these services to be completed thoroughly. It seems there was a breakdown in communication, and we sincerely want to make things right. Please reach out to Emilio Tapia, our Service Manager, at 623-523-6281 so we can address all of your concerns and ensure your vehicle gets the attention it needs.
Didn't checked washer fluid levels and misplaced it's cap
Business response:
It's concerning to hear about the oversight with your washer fluid levels and the misplaced cap. We hold ourselves to high standards and aim to provide thorough service to all our customers. Your experience does not reflect the quality we strive for, and we'd like to address this directly. Please reach out to Emilio Tapia, our Service Manager, at 623-523-6281.
Wasted 2 Saturdays for them to essentially do nothing, and my issue still persists
Took car in to diagnose and repair. Repair was not covered under warranty. Had to pay for diagnostic since repair was not covered. Tech quoted rear up against firewall O2 sensor. I took the vehicle home and diagnosed myself. Correct broken O2 sensor was bank 2 sensor 2 which is in the front of the vehicle. 10 minute job at most. I replaced the sensor myself. I called and asked to speak to the service manager to request my diagnostic fee to be returned since the vehicle was diagnosed incorrectly. I have called 2 times without... read more
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,045 reviews.
When is Peoria Nissan open?
Peoria Nissan is closed now. It will open at 9:00 a.m.