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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Went in to complete a "We Owe" provided at the time of purchase. My truck was half washed (exterior), not even touched (interior) when using the complimentary car wash with interior treatment coupon Nissan provided; debris from materials used in work order left on window and truck body itself; repairs estimated to take 2 hours, ended up taking 5 hours instead. Shouldn't have to leave the dealership needing to complete more work.
Business response:
Were disappointed hearing this feedback related to your service visit. We're happy to hear we were able to connect via phone call. Should you have further questions, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
We waited 1 .5 hrs for them to check our battery. We had jump started our car twice that morning to get to the service bay.. they said battery was fine and we don't need replacement under warranty
Business response:
Were disappointed to hear you werent satisfied with your service visit. We would be happy to go over our findings from your appointment and address any concerns and answer any related questions. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Went in for oil change they spilled oil over the engine while filling . that is only going to collect dirt
Business response:
We're disappointed to hear this occurred during your service visit. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281 to discuss this further.
Engine guard was left dragging they fixed but I had to return
Business response:
We're happy to hear we were able to resolve any issues we caused and we appreciate your patience. Should you have further questions, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Service and you didn't even bother to vacuum the floors. Also you said one of the wheel locks was damaged so you could not rotate the tires on the passenger side and wanted $200.00 to fix it. I went back to Discount Tire who had done the previous rotation and they were able to solve the issue and finish the rotation which they did for free. This was the most expensive service (LOF) that I ever had. Not again!!!!!!!
Business response:
We provide car washes as a courtesy to our customers which are meant to be a light wash of the exterior of the vehicle. We are concerned hearing the feedback regarding your tire rotation and want to speak with you directly to understand this experience. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Angels salesman did Not kept his verbal promises to refill gas tank after i returned from home with check payment for vehicle
Business response:
Were disappointed to hear you feel there was miscommunication with our team regarding your new vehicle. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this situation further.
My car was taken in on a Saturday because I was experiencing a noise in the front the service person who drove with me heard the noise however, when the tech later drove it I was told he could not find it. I was told my car would have to stay till Monday. On Monday the original service person was not in and this lead to major confusion, to say that the right hand did not know what the left hand doing was doing would be an understatement. I was unable to seek answers as to what was wrong with my car for two days and then was ... read more
Business response:
Were disappointed to hear this feedback as this is not the standards we strive to give to our customers. We would be more than happy to speak with you directly to address your concerns and answer any further questions. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Worst experience of my life after spending $20,000. Horrible, horrible care for customers. I will never come back. Not even for my free oil changes and paint protection.
Business response:
Were concerned by this feedback as we strive to deliver excellent customer service for our clients and we want them leaving satisfied with their purchase experience. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.
HORRIBLE... WILL NEVER GO THERE AGAIN , BOUGHT AN UPGRADED ZAKTEC SERVICE AT TIME OF PURCHASE AND WAS TOLD THEY CLEAN THE CAS AND THEN APPLIE THIS COATING ON THE CAR INSIDE AND OUT THEY NEVER CLEANED THE CAR THEIR WAS DIRT ALL OVER THE INSIDE AND EVEN A FINGER PRINT ON THE TRUNK LID WHAT A JOKE AND A RIPP OFF
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to address your concerns directly and understand the situation further. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,048 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 8:00 p.m.