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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
My salesman, Matthew Skinner was wonderful. The finance person was entertaining. When he went over the Carfax, he stated the minor damage on the car was fixed. Not true. Rocker panel moldings need clips to hold the panel on and the scratch on the rear passenger quarter panel was still scratched up. Eight days after I drove the car off of the lot I had to have the air control shutter replaced for $730. I thought there was still a remainder of the 84 month warranty remaining on the car.
Business response:
We're disappointed to hear you weren't satisfied with your visit. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this situation further.
You're sending this to the wrong email address. I didn't buy the car my son did. I'm going to keep giving you one star every time you send me this email
Business response:
Our team pulls the information the customer fills out during the purchase which is then inputted into our database. Please contact Eric Olson, our Sales Manager, at 623-815-5600 at your earliest convenience to make the correction of removing your email and adding your son.
The service was great and Tyler is an awesome employee!!
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Well the people that sold me my car were let go a week later the parts that were suppose to be ordered never got ordered till I went in a month later. It went in for a detail clean took 3 hours and the seats were not vacuumed, came back for a detail it was sent back 4 times just to vacuum the seat and under the floor mats. It was the worst experience ever they talked to me as if I was trying to get extra. Refused to fix the locks that make noise without me paying. Not cool won't be back.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to address your concerns and go over your service visit, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Well as usual Peoria Nissan has the paperwork wrong. Please check my service record. On December 5th I took my Frontier in for a recall on the transmission. Marcus Romero service advisor, called me that afternoon and told me they was a problem, that removing the old parts, something broke off and fell into the transmission. but not to worry they would rent me a rental car at no cost to me. Now if you would like to talk to me about the events that happened following this, Please contact me! I am very disappointed with Nissan ... read more
Business response:
We're disappointed to hear an issue occurred during your service visit. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
No services were done here. You have fraudulently altered my carfax report for the second time. This time you changed my mileage to 0. This is illegal.
Business response:
Errors happen from time to time and we're happy to assist you directly and not through a review site. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.
I Took my brand new vehicle to the shop to have new trailer towing mirrors installed. The day I picked it up from the shop the door handle was reassembled incorrectly. I had to go back into the shop to ask the service advisor to come take a look at my truck. Upon inspection he tells me "I don't have anyone to take care of it right now". What he should've started out by saying was "I am so sorry, I'll make this a priority first thing in the morning. He then also asked me when I could bring it back, I replied I'll just leave i... read more
Business response:
Were disappointed to hear you werent satisfied with your service visit as we strive on delivering excellent customer service to our clients. We would be happy to address your concerns pertaining to this experience, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
They lost our trust. Someone got careless in the maintenance bay and scratched the hood of our car, a deep scratch that exposed metal. They then tried to dismiss it as preexisting when it wasnt. They offered to fix it, brought it in for 3 hours, and didnt even fix it, they just used some kind of coloring agent to disguise it. We will never return to Peoria Nissan, and we may be done with Nissan in general as this is not the first shady experience weve had with dealer maintenance. Its a shame I have to give them any stars at ... read more
Business response:
We're disappointed to hear about this experience and we take damage claims very seriously. We want to address this situation further, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Tire pressure was not checked, I checked this past week and they were 8 to 10 pounds low. The alignment stats were not offered to me, I had to ask for a copy. My car was not washed upon completion, I had to request a complimentary wash. It does seem to steer straight.
Business response:
We're confused by this review as we do wish to perform all services requested by the customer. If you feel something was missed during your service visit, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,048 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 8:00 p.m.