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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
My vehicle wasn't serviced there. Can I please get a copy of these services?
Business response:
The original owner of the vehicle may have had it serviced at our service center and it is still tied to the CarFax. We'd be happy to assist with this situation, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
I don't recommend this dealer at all.
Business response:
Were disappointed to hear this as we want to deliver a 5 star experience to all of our customers. We want to address any questions/concerns you may have, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
The worst experience ever. Service advisor told me to drive my car with a bad alternator. Then Service manager told me they test drove my car after replacing alternator. My mileage never changed and the belt snapped a minute after I started it up. They misdiagnosed the whole thing.
Business response:
We apologize if you were not satisfied with your service appointment. As we are concerned with this incident, we want to address your concerns. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Horrible. Got the car back after they replaced the axels and the driver side spring crunchs when I break hard and it smells like burning plastic. Last service was to replace the ac compressor. Now I have a brand new ac compressor, but the ac doesnt work cause theres still a leak they never fixed. Peoria nissian is by far the worst place Ive ever gotten a car from
Business response:
We apologize if you were not satisfied with your service visit. We are sure to disclose to our customers they are always able to reach out to us with any questions/concerns related to their appointment. Wed like to see what we can do to help. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Absolutely horrible and they replace the AC compressor and gave it back to me with a brand new AC compressor a week later the AC goes out because they never fix the leak and now refused to fix the leak
Business response:
We apologize if you were not satisfied with your service visit. We strive for transparency in our service area and our technicians are certainly willing to fix an issue if done on our part. We'd be happy to gather more details from you and match our records as to what was/wasn't repaired during your visit. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Customer service fail me this time. Ive been loyal customer to Nissan Service Peoria and this time they didnt meet my expectations. I wasnt greeted when I pulled my car in. Waited over 5min then I got out and went inside and stood there for a while before they acknowledged me that I need help. I did have an appointment set but they didnt bother to help was on the phone the whole time and tells me theyll take care of what I need. I was promised it will get it done by an hr a half. But two hours later, no one keep me updated a... read more
Business response:
We apologize if you feel you didnt receive a 5 star experience during your visit as well as any miscommunication regarding the time your appointment ended. Unfortunately we cannot identify you by screen name therefore wed like to gather more details from you as well as match our records of your visit. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
My car is still running badly.
Business response:
We apologize you arent satisfied with the services performed on your vehicle. Wed be happy to gather more details of your visit and match our records to discuss further. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
I took the car in at 8am appointment and was told by Allen or Alan not sure the spelling of the name that it will take about 2 hours. At 11am (3 hours later) I called and asked about my vehicle and was told that my service Advisor Alan was busy with another customer and will call me back in 10 minutes. Alan not only did not keep me posted on the progress of my car but he also did not call me back so I decided to go pick up my car at about 12pm. When I come up to ask Alan about my car all he could say was your car is not read... read more
Business response:
We apologize for any miscommunication on our part during your service appointment. We strive for full transparency and would like to discuss further details about this experience you had with us. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Will never bring my car back here also had 43500 not 4200
Business response:
Unfortunately we cannot identify you by screen name therefore wed like to speak with you to properly address the situation. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,048 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 8:00 p.m.