Peoria Nissan

4.3

Car Dealers
Peoria, AZ

About this business

Automotive Car Dealers

Location details

9151 W. Bell Rd., Peoria, AZ, 85382, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 9:00 p.m.
Tue	8:00 a.m. to 9:00 p.m.
Wed	8:00 a.m. to 9:00 p.m.
Thu	8:00 a.m. to 9:00 p.m.
Fri	8:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 8:00 p.m.

4.311,048 reviews

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2017 NISSAN TITAN S Owner

3 years ago

Fourth time having my Titan serviced there, 1st three were great this time I am thinking of finding a different dealership to go to. Vehicle was serviced in 2 hours but I was left waiting for 3 hours. I sat in the lobby area entire time except for 1 bathroom break, cell phone rings and sevice rep asks if I am home? Told rep I would wait for vehicle on arrival, when paying bill I asked if he forgot about me, he stated that I must have been asleep when he looked for me, shifting the blame on me

Business response:

We apologize if you feel you were ignored during your service visit. We strive to be transparent on updating our customers on the status of their appointment and we'd like to gather more details from you as well as from our records. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2019 NISSAN FRONTIER S/SV/SL/PRO-4X Owner

3 years ago

Horrible service. Tires weren't rotated, zaktek coating was not applied, trim piece wasn't replaced Had to bring my truck back twice to get the service work done. We were told it was complete. They lied and never did what the truck was in for.

Business response:

We strive for transparency and the fulfillment of services we perform. We'd like to gather more details of the situation as well as research our records related to your visit. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2010 CHEVROLET COBALT 2LT Owner

3 years ago

Our salesman was awesome however I don't think the service department is on the up&up. Said the detailed the car-why was the drivers door filled with leaves. Tried driving off the lot but NONE of the windows were able to roll down. Had to leave the car there to get fixed. We had over an hour drive each way. Went to pick it up only to find some of the back lights didn't work. They replaced a fuse which then caused another fuse to blow which they replaced. The steering wheel had a bad shimmy. Took the car into Meinekie said th... read more

Business response:

Thanks for the feedback. We strive on transparency related to the status of our vehicles and are sure to explain the inspections we performed prior to sales. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.

2016 MERCEDES-BENZ GLC 300 Owner

3 years ago

I waited long they did not get my oil filter in from Mercedes they should of called the day before very disorganized and don't care service depth very bad I will go to Mercedes from now on tks Cathy

Business response:

Thanks for the feedback. We apologize if there was an issue related to communication on our part. We want to gather more details of the situation, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2022 NISSAN ROGUE SV Owner

3 years ago

They said they did the inspection,..but,..i found the exhaust pipe and muffler broken and holed and the engine wouldn t idle and some missing pieces from under the car!!!

Business response:

Thanks for the feedback, we apologize if we missed something during your service. We want to gather more details of the situation and find a solution for you. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2005 NISSAN XTERRA 4.0 Owner

3 years ago

I have been utilizing Peoria Nissan ("PN") Service since 2005/2006 (I have also been associated with the purchase of 3 new cars from PN). I will no longer go to PN for service and/or the purchase of a new vehicle. I shall not refer PN to any friend or acquaintance. The shop was disingenuous.

Business response:

Thanks for the feedback. We want to gather the details of this visit you feel you had an issue with so we can find a solution. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2020 NISSAN 370Z BASE/SPORT/SPORT TOU Owner

3 years ago

The was not serviced by Peoria Nissan on this date. The last service was on 4/27 and it was a disater. The shop damaged the car. They tried to fix the damage in house rather than send to a body shop and used the wrong color and type of paint, got paint on the drivers seat. They agreed to send it to the body shop and it was returned to us with a horrible paint job with fisheyes, dirt and what looked like hair. They also put a dent and scratch in the passenger side fender. We ended up taking the car to Cheney's Collision for r... read more

2019 NISSAN KICKS S/SR/SV Owner

3 years ago

Over 200 dollars for a oil change tire rotation that used to be included with oil change I guess no more and a cabin filter and they were out of air filters

Business response:

Thanks for the feedback. We want to address any concerns you have about your visit, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.

2018 NISSAN SENTRA S/SV/SR/SL Owner

3 years ago

My expierence at Peoria Nissan was good up until they had to reach out to me to let me know about my car warranty and if it covered certain things that they said were wrong with the my car. I gave them a call to follow up and they told me they would call me back and they never did. So here I am still waiting to hear about it. I hope Robert or James is about to return the call, since I spoke to both of them.

Business response:

Thanks for the feedback. We don't want our customers to feel ignored so we would like to speak with you to address your questions/concerns, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.