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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Truck had same problems (and more) after leaving the service appointment than when it arrived. Not sure if anything was fixed.
Business response:
Thank you for the feedback. If you feel your concerns were not resolved, at your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Waited over 20 mins in service lane for my advisor, he never came over to me . Daniel checked me in told him I was there for my 60,000 service he said since we just bought the car we may not need it, but they will go over car and let me know! 2 and 1/2 hours later I had to go find someone and was told they would get my advisor! He came out and told me car was being washed and would be right out. When I asked about 60,000 mile service he told me it didnt get it! Spoke with manager very frustrated with them! Bottom line did no... read more
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. If you would like to discuss further, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Not really a good experience, did not get any of promises that was said. People did not return calls. Was given a USB and no explanation on what to do with it. Just really bad experience
Business response:
Customer service is our top priority and we want to see if we can address your comments. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss further.
Just Terrible!!!! Not at all happy with them at all!!
Business response:
We are sorry you had an experience that wasn't worthy of 5 stars. We would like to get more information on your situation. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss further.
Used or new Im buying a car from you guys.. and you give me a fuel voucher for $12 that will get me to the store but, not back! All good, my trade in was 100% full. Not recommending
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss further.
Very poor service. 2 hours and 45 minutes for and oil change. My appointment for an oil change was 10:30 AM. Finally car was ready at 1:15 PM. REALLY! 2 hours and 45 minutes for an oil change.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. If you would like to discuss further, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Took a while to answer and would not say if they still had the vehicle
Business response:
Carl, thank you for your feedback. We regret to hear that your experience did not meet the 5-star standard that we strive for. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss further.
I brought my car in to bleed the bubbles out of the radiator I just replaced the thermostat, they said I needed a new thermostat it just replaced it but they insisted I needed a Nissan thermostat so I paid $200 for the flush $300 for the thermostat I was told that was the problem a new Nissan thermostat would fix it, it didn't fix it I brought the car back five separate times they still were unable to fix it I still paid $500 and the car still has the same problem it did the day I brought it in. I replace the water pump myse... read more
7AM appt to get in and out. 2.5 hrs later vehicle still waiting. Services waiting on filter, hear over radio, another 20 min to arrive. That would be 3 to 3.5 hrs for oil change and tire rotation, arriving at 7AM
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. If you would like to discuss further, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,048 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 8:00 p.m.