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Peoria Nissan
- Car Dealers
- Peoria, AZ
About this business
Location details
9151 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I spent $500 not to mention five separate trips bringing my car back and it still has the same problem that I brought it in there for. Marcus was great but everything else about the experience sucked. I put a new thermostat in myself but they convinced me that that was the problem because I didn't put in a factory Nissan thermostat, so I did the flush I did the new thermostat and it still has the same problem . I feel like I was ripped off and I would like a refund.
Rep forgot I was waiting for the car and service was very spotty
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. If you would like to discuss further, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Car had 2 deep scratches on the lower bumper which were not there when I left it. Also, car was very dusty so not sure how the Zaktek could have been done.
Business response:
We take these comments very seriously. It is imperative that we get all of your detailed information. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
too much time -over 3 hours to do a 1 1/2 hour job
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Tires were not rotated but paid for.
Business response:
Thank you for bringing this to our attention. We would like to rectify this situation as soon as possible. Please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Service could not fix issue. We have been waiting several weeks for the parts. Yesterday we were told we are second in a line of five people awaiting the same part. Certified pre-owned is a joke. Zero stars.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Emilio Tapia, our Service Manager, at 623-523-6281.
I did not do a service at this dealer
Business response:
We apologize for any inconvenience that you may have experienced. It is important that we update our records immediately. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Horrible, nothing but a bunch of grumpy service advisors that don't care about our safety concerns. I filed a complaint with the AG office.
Tire pressure not checked.
Business response:
We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. If you would like to discuss further, please contact Emilio Tapia, our Service Manager, at 623-523-6281.
Frequently asked questions about Peoria Nissan
How is Peoria Nissan rated?
Peoria Nissan has a 4.3 star rating with 11,048 reviews.
When is Peoria Nissan open?
Peoria Nissan is open now. It will close at 8:00 p.m.