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Pet Emergency Treatment

4.1

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Location details

2320 E. Dowling Road, Anchorage, AK, 99507, United States

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4.11,538 reviews
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Hannah T.'s profile image
Hannah T. 
rating
4 years ago

We had to take our dog here last night after a cyst ruptured on her back. Midnight Sun was an incredibly long wait time and Tier One was closed. Despite my hesitancy, it ended up being a great visit! We ended up waiting for an hour and a half and our appointment took about 30 minutes. It was a slow night, there were only two people ahead of us, so I'm sure that helped. The staff was incredibly friendly and kind, and we had a great experience there. Our dog got sent home with a cone, antibiotics, and anti inflammatory meds. T... read more

Business response:

Hi Hannah, thank you so much for your review and we're glad to hear that you had a positive experience with us. Just for future reference, we do see patients in order of severity, just like in a human ER, so if there is a critical emergency it immediately jumps the line and is seen right away. This is often what leads to the extended wait times. Thanks again and we're always here if you need us! 

Lard Belly E.'s profile image
Lard Belly E. 
rating
4 years ago

I've had a few experiences with this place, from bringing animals in to other's bringing their animals in, and in a pinch this place delivers. Recently, new neighbors moved in and let their cats out. I've had to let them know to keep their cats out of my yard due to my having to chase them away from my trees with nesting feathered families (yes, am looking into deterrents). So, public service announcement, if Bird Treatment and Learning Center is closed bring them here and they will stabilize bird until Bird TLC is open. Th... read more

Business response:

Thank you for sharing your experience! We appreciate your kind words! 

Melody L.'s profile image
Melody L. 
rating
4 years ago

Good team during the time my dog needed them the week of May 13, 2021. I do believe they did what they could for my dog. just make sure if your animal died you follow up on their ashes. No one called me, they said they called and left a voicemail but nothing on my end. No missed call or voicemail. My dogs ashes were sitting there at the pet Er for almost 2 weeks after I decided to call to check today. Tia said they were having issues with their machines in Juneau and anchorage but they did call and leave a voicemail. my issu... read more

Lisbeth B.'s profile image
Lisbeth B. 
rating
4 years ago

My experience at Pet Emergency was excellent. My dog was very sick and her case was taken seriously immediately. The veterinarians kept in close contact with me throughout her stay and were very thorough and concerned. My dog received excellent care. I recommend them highly. 

Business response:

Thank you for sharing your experience, Lisbeth! We are always glad to hear that our clients are happy with their experience and their pets care! 

Caitlin J.'s profile image
Caitlin J. 
rating
5 years ago

Okay so unfortunately we see the guys a lot. With two dogs, elderly fatty cat, and outdoor cat, someone is always doing something that requires a trip to the PET ER. Can the waits be long? Yes, but to be expected when everyone is a walk in. We generally wait a bit longer because (thankfully) our pets have had few serious emergencies... just mostly "swallowed a bone" and "tummy issue" kind of things. The staff is friendly. The doctors are wonderful. Yes, cost will be more than a regular vet because you are paying for on deman... read more

Business response:

Thank you for your amazing review, Caitlin! We appreciate your understanding and patience regarding wait times and costs. We love what we do and are glad to be here for you and your pet! 

Rachel F.'s profile image
Rachel F. 
rating
5 years ago

Amazing service and helpful staff. Not overpriced and willing to problemsolve payment methods. 

Business response:

Thank you for your amazing review, Rachel! We love what we do and are glad to be here for you and your pet! 

Mochi F.'s profile image
Mochi F. 
rating
5 years ago

They were kind, caring, and there for me when my pet was very sick. The vet was very good with my pet and so kind to me during a very hard time. I felt like they really cared. If your regular vet is not available I recommend Pet Emergency, they are always there for you. 

Business response:

Darcel, thank you for your kind words. We know all too well how scary it is when a beloved pet is sick. We are glad we were able to provide some comfort during this tough time and please don't hesitate to give us a call should you need anything. 

B G.'s profile image
B G. 
rating
5 years ago

We have had to take both our little girls into Pet Emergency at different times over the years. They have been outstanding, kind, & thorough. Dr. Walton treated our Emma: he saved her life. His staff are always there when we have questions or need some help. Thank you all. 

Business response:

Thank you for your kind words, B! We're so happy that we can be here to help! Please give extra love to your pets from us. 

Jennifer C.'s profile image
Jennifer C. 
rating
5 years ago

I took my cat here for the first time a few weeks ago. Despite the fact that the wait time was much longer than we were told, by several hours, the staff was friendly, kind, and caring. Good customer service goes a long way in my book! The Dr. took the time to answer my questions and provided detailed information about my cat's condition. My cat's treatment was a lot more reasonably priced than I imagined it would be. Overall, a great experience. 

Business response:

Thank you for your kind compliments, Jennifer! Wait times can be so unpredictable in the ER, but we're glad we were still able to provide you with a great experience and we appreciate you trusting us with your pet's care. 

Frequently asked questions about Pet Emergency Treatment

How is Pet Emergency Treatment rated?

Pet Emergency Treatment has a 4.1 star rating with 1,538 reviews. 

When is Pet Emergency Treatment open?

Pet Emergency Treatment is open now. It is open 24/7.