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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ZERO STARS This is a predatory company, and they have lied to close friends and my husband and I, fooling us into buying expensive systems with over promised and under delivered service.
Business response:
Hi Liz,We're sorry this how you view your experience with us. Someone from our team will be reaching out to you soon. Thank you.
Very poor customer service. Dont do what they say or return calls
Business response:
Hi *******,Please know we are dedicated to helping you. Someone from our team will be reaching out to you soon. Thank You
As you will see in the attached pictures our house has damage to it from you crew.*There are squares cut in our siding and left with no repair.*There are SEVERAL holes where the crew has drilled into our siding and now is a major eye sore.*They have left this large silver bracket that runs far past our battery box. This is a major eye sore.*There is a copper wire laying on the concrete and the ground rode is several inches from the house. All this is a major eye sore.*They have cut a large section out of the carport roof and... read more
Business response:
****,We are sorry that this has been your experience. Our team is currently working on getting you the help that you need.
Do not believe their lies. I would give a -10 if I could. We have been paying for power since November and it is doing nothing. We have never had a final inspection. This is the ************* we have ever worked with and we have built 3 houses. They have cancelled on us at least 10 times. They broke personal items, cut through field tiles when they trenched the line and laid the line under our area reserved for our sunroom that is to be built this week. This was clearly marked to not do where they put it and my husband walke... read more
Business response:
Hi **** and *****,We're sorry to hear about your experience. Someone from our team will be reaching out to you today. Thank you.
This company lies about the money you will recieve from taxes to payoff your loan. You only get a tax credit so lower income families will never see the benefit.The power **** is not reduced you will owe for the power and the loan.No one will come service your unit. Runaround always no resolution
Business response:
Hi Rachael,We're sorry to hear about your experience. Someone from our team will be in contact with you soon. Thank You.
I've been lied to through the whole process. When I call to cancel they will not answer the phone will not call you back nor will they respond to a text or email. They installed the panels on my home with only my ***************** and I did not sign anything and told them I did not want theses panels on my roof. It's been 4 months now and I'm yet to talk to someone and the solar is still not hooked up. I have spent a total of 28 hours on the phone on hold in 4 months trying to get them to even talk to me.
Business response:
Hi *****,Please know our team is dedicated to helping you and have been trying to contact you. According to our records, we called and emailed you on Thursday the 24th. If your contact information has changed, please reach out to************, option 2 or email us at ********************************************* Thank you.
******************AFTER VIEWING COMPLAINTS, I INFORMED POWER SOURSE I DECIDED TO CANCEL WITHIN 3 DAYS,AND WAS HASSELED BY THE BRANCH MANAGER BECAUSE I REQUESTED A CANCELLATION CONFIRMATION, I STILL HAVE NOT RECEIVED ONE.THE SALES REP SAID POWER HOME HAS AN "At"WITH BBB. WHAT'S THAT TELL YOU?
Business response:
Hi *******,We're sorry you won't moving on with us. We hope you reconsider in the future.
If I could give zero stars I would. This company takes full advantage of people. They make their sales rep lie about everything. Powehome ******** deletes their negative reviews to make it seem they are a 5 star company. Your DTE bills will sky rocket. The company neglects to tell you that it's a lien against your house. They take months to come to your house( that's if they dont cancel). This is the biggest regret in my life. You have to lay for high DTE bills on top of a loan payment. They also lie about the tax credit por... read more
Business response:
**********,I'm sorry you're having issues with your system, but please know we are very determined to address those with you. Your experience is not how we train our sales representatives. I know we are following up with you to fix your issues.
This is just my experience. I had a sales person come to my home. Totally unprofessional when we decided we didnt want to spend $200+ dollars for the next 25 years!!! I had to kick the person out because he became rude and aggressive. I went and found other reviews of the same thing. Then the manager called and instead of showing concern he tried to close me on what I didnt understand. I wouldnt recommend this company and someone should look into pricing.
Business response:
Hi *****,We're sorry to hear about your experience. We hope you'll reconsider us in the future.
Pink Energy has a 2.7 star rating with 1,830 reviews.
Pink Energy is closed now. It will open at 9:00 a.m.