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Pink Energy
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company I have every dealt with in my entire life. We signed up with PowerHome over a year ago and STILL do not have solar power. When the crews came out to install the panels (10 months ago) their workmanship was terrible. I had a list of install deficiencies where they had tore up siding, shingles, drywall etc. on our home. It took 5 months to get them to come out and fix all of the issues on the home. Every time I call and express my concern about still not having solar, they do not put anything into act... read more
Business response:
********, I am sorry to hear about your frustrations with the company, and I know we are working through those with you and will continue to do so until resolution can be found. Thank you.
You guys promote yourselves like you will save your customers money. Then why did you scam me? What did I do to you to make you want to hurt me and my family like this financially? What I was sold will not save me a single $1 in my lifespan. My current **** altogether for power will be over $400 a month for 25yrs for just a small home when it was originally $180 *** without solar. I will not be able to save a single $1 till I'm about 106yrs old and right now I'm only 28 because i will pay around $71,000 for my loan. My retur... read more
Business response:
****************, we are sorry to hear of your negative experience, and I know that we are actively communicating with you to address your concerns.
I am in constant repentance for the horrible decision that I made to purchase this disastrous non-functioning system. March 2019 I agreed to have a 44 panel $70,00.00 dollar solar system install to reduce my electric **** down from $400.00 or more per month. It continues to be a monthly challenge for me to make the $370.00 dollar payment and continue to pay the high electric bills.Our system obviously has not preformed efficiently beginning with the initial installation, because several months into the contract, the system i... read more
Business response:
*****, I am sorry to hear of the troubles with your inverter, but I know that our team is intent on correcting the issue with you as soon as possible. Thank you for your patience as we work through this matter with you.
This solar company will tell you sooo many good things about their services. Like you will be grid independent and that your power **** will be low to a point where you won't even have to pay anymore.It all a lie. in fact my bills has become higher. I have to pay both electric company and them.The solar power system they installed is faulty. not working half the time. they said they have people you call call any time to help you with issue. At first, yes, then after awhile like a honeymoon... they slack. Right now, my solar ... read more
Business response:
Jemelyn, I know that our staff has been in communication with you to address that your system has not yet received permission to operate from the utility company, and I know we are working to resolve that issue and address the shortfall. Thank you for your patience.
Unfortunately they over promise and under deliver. We contracted to have solar with Power Home with a generac battery and to date our Power **** has gone up and not down. The Gererac ** link problem has consistently been an issue and Power Home blames Generac and vice versa. Every month I've had PH I've had to call them out to fix an issue with the ** link. Hopefully they will get it fixed when they come out this month. So my advice is get solar from anyone but Power Home.
I would not recommend this company. Faulty equipment. The electrians they use ,wired up the wrong items listed for the battery back up. I heat with a Central boiler woodstove and I made it clear to the sales rep that I wanted everything in the electrical panel that is marked with a red X to be connected to the battery backup. My install was on 1/23/22, 3 days later they had to return to do the grounds and get the system on the grid. On Tuesday Feb 1, I noticed the inverter had a red light flashing and the screen was reading ... read more
Business response:
********, we are sorry about the system errors and issues that you are having, and we aim to correct them. Thank you for your patience as we work to get that done.
Luraine I became interested for sometime now, in using Solar panel to power my home,,so I spoke to a representative from PowerHome Solar.. the presentation led me to believe this was what I was looking for so I decided purchased this system last year 2021..it turns out to be a nightmare.. first of all the crew they sent to install the panel were TOTALLY unprofessional,, had no regular for my home/property..there were smoking and left cigarette butts all over my yard.. not to mention installing the battery and other electrica... read more
Business response:
Luraine, we are sorry to hear about this experience, and we aim to get you the help that you need as quickly as possible. We will have one of our team members reach out to you to address your concerns.
My system was installed over a year-and-a-half ago. It still has not worked correctly sense. The find out it took him eight months to figure out they installed the system incorrectly. Since then they still were not able to get the system up and functioning. They will not help with the issue and customer service is a joke. I would stay away from this company at all
Business response:
*****, we are sorry for the difficulties you have had, and we are working to get to the bottom of your issue. Thank you for your patience as we work through that.
Completely untrustworthy in most all ways. From the salesman through customer service. Stay away if at all possible.
Business response:
***: We are sorry that we could not get sign-off from the utility company on your project. We could not proceed without it. We wish you all the best in the future, and again, our apologies.
Frequently asked questions about Pink Energy
How is Pink Energy rated?
Pink Energy has a 2.7 star rating with 1,830 reviews.
When is Pink Energy open?
Pink Energy is closed now. It will open at 9:00 a.m.