Pink Energy

2.7

Solar Installation

About this business

Location details

Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

2.71,830 reviews

Select a rating

Layne L

4 years ago

This is truly a scam, had pannels put on house and was told would have an average of a $75 monthly **** and that has been a big lie. First year had system we had problems, kept calling and kept getting run around. They finally se t a tech out and found that installers wire two plugs backwards and we were told everything was good now and had one month had a decent power **** and now back to same **** from before pannels were installed so now not only do I have a still high powerfully, ut also have a payment for the solar pann... read more

Monica N.

4 years ago

I would like to know why power home solar wants a picture of the bottom of my router when I advised by my isp not to give it to them, when I can connect myself through my Wi-Fi. I also want to know why power home solar needs a copy of my home owners insurance with policy number? When I asked they said in case they need to make a claim. I spoke to my insurance company and they said not to give it to them because they dont accept third party claims on my behalf. I have spoken with other solar companies and they said they have ... read more

Business response:

We apologize for any inconvenience, but our goal is to make the solar experience as easy as possible for our customers. We take pictures of a Wi-Fi for two reasons; First, some of our customers prefer we set-up their Wi-Fi connection to their inverter. The other is to check for compatibility (older models may not work). We do not share this information.We take your insurance information because utility companies need this in order to connect your system to the grid. We do not share that information elsewhere.

Michael S

4 years ago

Signed papers August 2021 February 2022 still no solar now saying loan has expired and I have to reapply with cosigner credits better now and didn't need co-sign then almost looks like a scam

Business response:

*******, we understand that the delay involved the interconnection process, and we are sorry that the loan expired as a result. We see that you have decided not to move forward, and we respect and understand that. All of our best to you.

Patti K.

4 years ago

I cancelled my agreement with Powerhome Solar two days from the signing of agreement. I had three days to cancel legally so I did. I am getting emails from PowerHome Solar wanting me to sign more papers and approve drawings etc. It is borderline harassment now. I get cooperation from one person then another person take over. Wow. I have let my sales rep know I wanted to cancel and I let the financial company aware that I am cancelling my loan. I will continue to try to break ties with this company. I'm glad I didn't get the ... read more

Business response:

*****, we are sorry to hear that you are not moving forward with POWERHOME SOLAR, and we have noted that in our system. All the best to you.

lawrence f

4 years ago

This has been worst, powerhome over charged me . I was sold a 26 panel 9kwatt system for *****, when I was delivered the system I knew that powerhome were trying to rip me off. I tried to work something out. powerhome would not give me a fair deal. I wish I would gone with any other company.Now I am going to hire a lawyer to be treated fairly.If you would liked to be ripped off, deal with powerhome. look at all these issues with this company. I am not the only having problem with this company ******** F

Business response:

Hi ********,We are aware of your complaint and are working towards a resolution.

Randy P

4 years ago

After my system was installed the batteries are not charging correctly. I called Powerhome but they will not come correct the battery issue without charging me. The system is less than 6 months old.

Business response:

*****, we are sorry to hear about the issue you are having with your battery. I know that our team is working to assist you with it. Thank you, and we will be back in touch.

KENNETH S

4 years ago

Without a doubt in my mind, this is the most and Completely untrustworthy company I have ever been involved with in most all ways. From the salesman (***********************), if that's his real name, to the second person I had to deal with ***** (if that's his real name), through customer service. When the sales rep sat down with me and my wife, he gave us a folder that stated what we would receive along with the solar panels. The one thing that convinced us to go with POWERHOME SOALR was the fact that they offered a Solar ... read more

Business response:

*******, we are sorry to hear about the confusion about the solar attic fan, and I know that aspect has been sent to our sales team to address. Thank you.

Courtney C

4 years ago

So POWERHOME SOLAR is fighting my unemployment from April/May of 2021 when my household contacted COVID from their LACK OF FOLLOWING CDC GUIDELINES!!! My spouse worked for them and a crew member got Covidthe other crew memebers were still expected to show up at work the next day, ride in the same truck, and sent out INTO PEOPLES HOMES!! A few days later, my spouse had Covid along with my two year old and I. Keep in mind, at that time, people were being paid for quarantiningI was told by their HR (Hope ******* to quarantine f... read more

Business response:

********, we have sent your review to the attention of our HR team. Thank you.

Kory B.

4 years ago

Had this system over a year nothing but problems have not saved any money on my electric **** cant get nothing resolved all they tell me is to have a nice day now I have to seek a lawyer to get things resolved

Business response:

****, I am sorry to hear about your concerns about production, and I know that our team is working to find answers to what may be amiss with your system. Thank you for your patience as we work to provide you answers.