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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My Armada has had issues since day one. The service department is not helpful. It's the same scenario every time. I have a list of issues, they take hours to look at it and 9/10 issues are dismissed. If this is "normal" for the Nissans I strongly recommend you buy a different vehicle.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We strive to deliver excellent customer service to our guests and provide accurate findings related to their vehicles. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.
Beware of their Service Department! ! If I could rate a negative number I would. They had my Frontier in for a plugged up catalytic converter, which cost me $4,400 to replace. Shortly after getting my truck back the engine blew up. Scratched cylinder, need to replace the engine! Even the general manager didn't care to help me out. Wanted to sell me a cheap car. There are plenty of other places to go. Please be cautious.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to answer any related questions to your visit, please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.
This was the weirdest experience I have ever had buying a car. The salesman spent a huge portion of the time flirting with me. The use of the word "flirting" is generous and probably a massive understatement. I am sure that part of his goal was to get me to buy a car, but seriously this is fist and only time I've been told I was "sexy" while negotiating car prices. It was weird. The actual sales tactic was pitiful. I spent four hours discussing prices with lover boy and his manager who were trying to play good cop bad cop (a... read more
If I could give a dealership negative stars, I would. Please avoid this dealership. Major FAIL........I purchased a BMW from this dealership in late Oct. Upon bringing the car home, I discovered several issues. First, it had a cracked rim for which I was told I shouldn't be driving on it by wheel specialist...Next, there was a seatbelt malfunction error that could not be corrected.... and last and worst of all, a ripped passenger seat. The leather was completely unstitched where the back of the seat meets the butt end. Since... read more
Business response:
Randy, we're disappointed to hear you feel there's been miscommunication with our team. We would be happy to accommodate any promises that are in writing as we recently discussed. Should you have further questions, please contact Anna Algiene at 480-339-7780 at your earliest convenience.
he made me buy him lunch he didn't even pay for it i did and he didn't text me he was very late and he changed the original price and he was hitting on me
Do not attempt to buy used from here. We tried to buy a used Toyota carolla on Dec 15, 2022. We were told it was having some work done but we could pay then and test drive when it’s done and if we didn’t like it then get a refund. Well over a week later (instead of 1-2 days) we were told it was ready. Drove up to go test drive it and the oil light comes on. Get back to the dealership and tell them and they say ok we will fix it. This was the Friday before Christmas. Get a call Tuesday after Christmas saying that the engine b... read more
Business response:
Thank you for taking the time to share your feedback, Nicole. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so Please contact Anna Algiene at 480-339-7780 at your earliest convenience.
The absolute worst experience of a vehicle purchase I have ever had. The level of dishonesty that permeates throughout the establishment it utterly astonishing, even for a car dealership. Severe lack of communication and blatant avoidance. I had to show up in person any time there was an issue because over the phone they lie and stall. Typical bait and switch game, lies about car being ready to go, lies about issues with the car, lies about what they have done to the car, lies about parts being sent to me directly and when t... read more
Zero stars. Appalling. A sales associate for the dealer contacted my 20 year old son in reference to his listing for his 2008 BMW that he was selling and invited him to the dealership to assess a trade in and see if there was something on the lot that interested him. The dealership offered my so $250 - yes TWO HUNDRED and FIFTY dollars towards is trade in which could easily be sold third party for $15k with all the upgrades and modifications on it! What the actual heck??!! I expected a low ball offer - closer to the $10k mar... read more
Pushy, pressure-filled experience that was a mistake. Wish I never went in, huge regret. Price gouging.
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Anna Algiene at 480-339-7780 at your earliest convenience.
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,932 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.