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Pinnacle Nissan
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Was at the dealership yesterday with my daughter to purchase a Rogue (her first car, she just turned 16). After she test drove the car and loved it, the salesman (we will keep his name out of it) told us he would only sell us the car for $10,000 over sticker (what a joke - he wanted over $51,000 for a Rogue). As we were walking out upset, the sales manager approached us and said "if i am ready to close a deal immediately, he would sell me the car for sticker price and would discount the car $10,000". RIDICULOUS, There are mu... read more
Business response:
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact Anna Algiene at 480-339-7780 at your earliest convenience.
Since the day I drove my new, very expensive, Armada off their lot I've had issues with the Heads Up Display. The sales persons couldn't figure it out so I waited 7 months to be seen by the rude, dismissive service department. They did nothing, just blamed it on my phone connection. My car Navigation doesn't work, my phone numbers are all duplicated and the volume switches over to my phone (when I get text notifications) leaving me without control over the music for the rest of the day. I'm so aggravated with the whole deale... read more
Business response:
Thanks for the feedback. We want to gather more details of the situation related to your car issues so we can hopefully find a solution. Please contact Anna Algiene at 480-339-7780 at your earliest convenience.
Well u went in and was told I was approved to finance a car but was only limited option . it was a run down Nissan sentra been in an accident burn holes in the seat speakers blown so no radio it was filthy inside very gross . And as soon as i left the lot the dashboard lights started to pop on and a system malfunction warning as well so I then called the dealership and let them know what my issue with the vehicle was and they said bring it on in we will see what we can do to get u in another vehicle. So I show up and explain... read more
Dealer listed a 2018 Nissan Rogue for an incredible price. Called and spoke to Reginald who actually got me a few hundered off their price. I live in California so they overnighted me docs to sign for the car. I sent them back and did not hear anything for several days. I called Reginald who said he would look into it. About a week later Reginald called and said that he had gotten out of a meeting about the car I was going to buy and that they could not sell it to me because Nissan put a stop sale on the car for a recall. Th... read more
Disgusting excuse for a manager. Treats customers like they’re trash and I witnessed him yelling at an employee in a completely unprofessional and unacceptable way. He’s clearly a miserable man and must have connections because how does someone in a manager position get away with this?
Business response:
Angelica, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact Eric Olson, our Sales Manager, at 623-815-5600 to discuss this further.
I’m totally disappointed with the sales team for the second time. Yes it's second time, i thought i should never go to Pinnacle nissan but they pulled again with a fake promise to give a good deal for trade in. Your sales person Addison called me saying that they could give 26k for my car if i accept their deal for trade in. I agreed to that and accepted the appointment for the same. Once i visited the showroom their your sales person Addison changed his words telling me that offer was over indicated that he cannot give the ... read more
Extremely disappointed with my car buying experience with Pinnacle. The actual vehicle is fantastic but the experience has been made extremely difficult. My husband is currently deployed and we are living out of state with family. We have had our eye out for a specific vehicle and were able to finally find it online at Pinnacle. We began the process of purchasing the vehicle from out of state, as we were assured they were professional with their delivery experience and frequently work with out of state customers. As we moved... read more
Worst experience ever buying a vehicle. Maybe it was the color of my skin. I should have walked out when the first finance guy treated me like I was stupid. They trick you and switch paper work around and never call back. Service is just as terrible Everyone who works there is a so called manager and no one address any of your issues. I am trading in my cars because I want nothing to do with these racist jerks. Dont ever buy a car from these mean horrible people who care nothing about you
I am completely dissatisfied with the sales people at Pinnacle Nissan.. First, they email me about looking for a vehicle. Next, i find the stock number (from their website) for 2 vehicles. Then they provide me with a purchase order from 1 of the 2 vehicles. I ask about the other and the sales Manager calls my phone amd proceeds to tell me the numbers for another vehicle I didn't even inquire about when i emailed his sales person the stock number. Then he asks me which stock number is it? Was completely rude and made some dis... read more
Frequently asked questions about Pinnacle Nissan
How is Pinnacle Nissan rated?
Pinnacle Nissan has a 4.3 star rating with 7,934 reviews.
When is Pinnacle Nissan open?
Pinnacle Nissan is closed now. It will open at 9:00 a.m.