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Plano, Texas
- Property Management
- Plano, TX
About this business
Location details
6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 stars. UNPROFESSIONAL, UNETHICAL, POOR WORK QUALITY. The customer service is trash, the communication is trash, the payment portable needs updating. They never communicate efficiently. Not one time did I receive a representative that seems competent, empathetic or knowledgeable. PathLight must hire anyone with a pulse. PathLight expects top dollars for doing business with Home Partners and the residents living in the homes. Yet the residents receive subpar service. PathLight does the bare minimum. This company should be sh... read more
Wish I could rate lower these people are terrible and are ripoffs. I lived at the property for one year and was constant discrepancies with my account and frivolous accusations to keep my money which they untilmately did. I have been trying to join a class action lawsuit against Home partners and pathlight out of *********.
Renters beware, this company is terrible!! They lease problem homes that need alot of work. Im leasing a townhouse and have been there 3 months and have requested over 20 maintenance requests and it is that bad. You have to go with their service technicians who dont know what they are doing and just make matters worst and once you submit a request it takes days for someone to come out to address the problem, this has been a nightmare for me! I will never again lease from Pathlight Property Management or refer anyone to them,... read more
Terrible customer service. They don't care about the homes or their customers. If you're considering renting from Pathlight, don't do it. We've had nothing but problems from the get go. Broken appliances (stove and refrigerator), the only down stairs bathroom was not usable on move in (toilet and sink not installed and marked off with a sign). It took 2 months to get bathroom and refrigerator fixed and they refused to make any concession on rent for our troubles. If you are able to get someone out for a repair, they hire the... read more
NEVER EVER RENT FROM HERE!! I have lived in one of their homes for 5 months now and its been one issue after another. We move in and we notice the water stinks like sewage after many complaints it finally got fixed after 5 months of dealing with it. Oh and we also did not have water for 3 nights in SW *******. I literally had to shower with a gallon of water. Then our microwave stopped working and it took over a month to replace it and found out it was ******************************************** June for a few nights and wa... read more
Horrible. Been trying to get a working dishwasher for a year. No way to directly contact them
Wish I could rate lower than 1 star. Terrible customer service and over all, impossible to work with. They Take forever to get back with any meaningful help. Website and app are terrible. It crashed and charged me twice the monthly rent and took forever to be reimbursed. With that charge, it made it where I wasnt able to get a new place because companies up charge when they see s*** like that. Constantly going up on rent for a s***** house that only got worse by the day. Would never do business with them again and recommend ... read more
Wish we had read the reviews before moving!! 2 mins after we received our key from the lock box, we walked into a flooded garage due to a leaking toilet in the upstairs bathroom. Garage ceiling pieces falling and bathroom flooded. We tried to turn off the valve but that was busted too! So the only choice we had was too turn off the main water line to the house! Called Pathlight reported the issue and ask for a plumber ASAP! Was told they would put in a work order and get someone over but couldnt promise me when! We had no wa... read more
Title: Dire Review: Pathlight's Negligence and Concealment of Mold Issue Rating: ????? (1/5)Our experience with Pathlight Property Management has been deeply distressing. A severe mold infestation has compromised our family's well-being, and Pathlight's response has been gravely inadequate. Despite raising concerns about mold during the initial inspection in September 2022, Pathlight's actions were far from reassuring. Mold recurrences in December 2022 and May-June 2023 were met with superficial fixes like drywall cover-*** ... read more
Frequently asked questions about Plano, Texas
How is Plano, Texas rated?
Plano, Texas has a 2.4 star rating with 3,432 reviews.
When is Plano, Texas open?
Plano, Texas is open now. It will close at 6:00 p.m.