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Plano, Texas
- Property Management
- Plano, TX
About this business
Location details
6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RUN AS FAST AS YOU CAN!!! DO NOT RENT FROM PATHLIGHT!!! I have been living with mold and no dishwasher for three months. We did not even have water the first two days because they were too lazy to fix the well. They knew of the issues before we moved in and still did not fix anything. If you want to get screwed over and have your health on the line - this is ur kind of company.
In an effort to help other families avoid the terrible experience of renting from Pathlight Property Management, DO NOT rent from this company. We've had 3 different claims/needed repairs, 2 of which took an average of 42 days to resolved, the other is still open after 3 months. It took 62 days for Pathlight address the sewage flood in the basement, despite the serious health issues that were present. Instead of expediting the work order given the circumstance, they sent 3 different vendors to quote the job and initially on... read more
Sincerely the worst property management I've ever experienced. I got better service from the high as hell hippies at another place. They fix nothing ever. They close work orders without giving you any resolution. They ignore inspectors and legal obligations. Safety hazardous are of zero concern. Their "help line" is full of people that just lie. You have to baby sit ever single move of a repair just to have them close it before they send someone.
I would take away the star if I could. Bottom line upfront: active duty military, got back from overseas, entered a rent-to-own contract with Home Partners through Pathlight Property Management. I was supposed to move in to suitable living conditions and prepare the home for the arrival of my wife and two toddlers. Instead, I was met with an infestation of cockroaches that lasted weeks. I gave up on the company trying to deal with the issue after I woke up to a cockroach crawling on me (they will claim they have no pre-appro... read more
Have been dealing with them for 2+ months over a fraudulent charge on my ledger. Customer care is a joke, long hold times only lead to "I'll have the lead give you a call back" which never happens. They don't look into issues before stamping a generic response. Just keep renting until you are ready to buy, support businesses that actually put in the work to make sure you have a decent resident experience. I only wish I saw the numerous 1 star reviews on this website before signing a lease agreement.
Scammers. They stole my security deposit when the house I wanted to rent was suddenly unavailable due to their issue. They Cancelled my lease before it even started but refused to return my money. I was left homeless with no place to live because they kept my money. Don't trust these losers!!
I recently was looking to lease a home and was unfortunately scammed by this company that in no way seems legit. The home I was looking at was still listed as available on the site, and unlike other properties that had the statement 'many applications have applied for this,' the property was noted to be available and ready to move in. I paid $270 for all of the adults in my home to complete the application process, $45/person. Right after submitting my application I received an email that the company already approved an appl... read more
Business response:
Hello *****, Thank you for reaching out about your recent experience with us. We can receive multiple applications for one property and those properties will remain open for applications until the approved applicants finalize their lease (sign lease and pay the security deposit). There is a disclaimer before you apply to advise you about the non-refundable application fee. However, your application is still active for 60 days and you are able to transfer this application to another Pathlight home if you so choose. Please vi... read more
I wish I could give them all zero. Do not waste your time moving into one of their properties. They take forever for them to fix any issues within the home. When there is a work order placed they send out the cheapest people to fix what is in the home and the issue is still not resolved. My master bathroom went out for 5 days, there was literally s**t floating from the backed up sewage, do you think there was a sense of urgency to come and fix the issue. No! They sent out people that kept pushing the issue off onto someone e... read more
Business response:
Hello *****, Thanks for reaching out and I apologize for the issues you've been having with your home. I've escalated your work order with our maintenance team as I see an additional visit is needed by our vendor to make sure your plumbing issues are addressed. In regards to our Right to Purchase agreements, before signing your lease, you are given the monthly rent and agreed purchase price. The certainty to these future prices allow for you to plan ahead and budget for the future. If you have questions regarding your purch... read more
Horrible company!!! Huge lack of communication. NO responses to messages or voice mails. And double charges on their Leger. RUN!!
Business response:
Hello ****, Thank you for reaching out and I do apologize for any lack of communication on our end. I'd love to connect with you to discuss ledger and address any other questions or concerns. To better assist, please provide your property address and the best number to reach you. Regards, Pathlight Property Management
Frequently asked questions about Plano, Texas
How is Plano, Texas rated?
Plano, Texas has a 2.4 star rating with 3,432 reviews.
When is Plano, Texas open?
Plano, Texas is closed now. It will open at 8:00 a.m.