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Plano, Texas
- Property Management
- Plano, TX
About this business
Location details
6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renters Beware!! I am writing this review only to encourage people to stay far away from this company. Let's begin, our home was not move in ready. Backyard was absolutely trashed and we're told it's our responsibility to clean it up.. we just moved in with it like this! AC doesn't work and the heater works inconsistently. We call persistently only to be told the same story between the property management team, maintenance team, and the field project team. "How sorry they are and they're working on it." Last night our water ... read more
We moved into our home mid-November of 2018. We will be moving out on 13 May 2021 and couldn't be more excited. This company has been absolutely atrocious to work with. Within the first week of moving in we had our first billing mishap which we should have taken as a sign. Random credits and charges to the account. All were paid immediately but I would say it shows bad administrative abilities when other peoples rent payments are being credited to your account and then refunded when Pathlight is called out on their failures.... read more
I put in an application for a home a few days ago. I then called several times and finally spoke to someone only to be told that they don't have access to the applications. What? I have sent emails also requesting a refund, but I have only received an automated email stating that a ticket number was put in. This "company" should be ashamed. If you don't have enough employees to help then maybe consider hiring more. I'm positive they have enough money to do so considering all the money they have taken from people for applicat... read more
Opened a repair ticket since February 18th 2021 for AC repairs, pool service It's now May 6th 2021 and I've no repairs or service done on any of the issues No AC and super green pool
first off I will start off by saying BBB really needs to have either a zero star option or a negative star option either of those options would still be to good for this sad excuse of a property management company. I recently decided to move out of the home I was residing after 6 years due to the area and the homes up keep, I unfortunately was dealing with a landlord who had no interest to fix anything in the home so I thought I would go with a management company, I was excited to work with someone that was use to managing r... read more
"Treating their customers like human garbage everyday!" I am a current Pathlight customer and have a home that I have reported foundation and structural issues with. This company has ignored my calls and refuses to have anyone from the company talk to me to inform me what their plan for repairs will be. They hide behind their partner vendors, but will only talk with customers about rent. A truly pathetic group of individuals running this company.
This property management is the worst I would leave a zero but this makes me select a star. When a pipe burst in our house it took a month for them to repair it. I had no water for a month. Wheb the dishwasher went out it took 2 months for them to even look at it and that included me calling every day. No results hands down bad. Do not trust them get everything in writing.
Horrible! I am a current renter and I am trying everything legally to get out of my lease. We have been with this agency for 3 years. This last year due to the storm, our house had costly damages and it has taken 3 months to get anything done. Pathlight has tried to go the cheaper route, causing my husband and I to live in a non functioning house. After 2 1/2 months, the hole in ceiling and mold was finally addressed. Now our cabinets have been ripped out and no working sink and Pathlight will not give ok to vendor for finis... read more
A+ rating??? That is a joke, unfortunately a bad one. I have NEVER dealt with a more unprofessional, uncaring, and incompetent company in my life. And that's when they actually answer the phone or respond to emails which is rare. I won't bore you with the details but I will say that after fighting for a safe and healthy environment in a pathlight home for over a month we have given up and will handle our problem on our own. I can pretty much guarantee they will not like the result but we tried our best to deal with them. DON... read more
Frequently asked questions about Plano, Texas
How is Plano, Texas rated?
Plano, Texas has a 2.4 star rating with 3,432 reviews.
When is Plano, Texas open?
Plano, Texas is closed now. It will open at 8:00 a.m.