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Plano, Texas
- Property Management
- Plano, TX
About this business
Location details
6500 International Pkwy, Suite 1100, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT TRUST!!!!!!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pathlight Management is a complete joke!!!!! They care nothing about their tenants! We reported mold in the home on July 28, 2019 and as of today, October 21, 2019, they have done nothing!!! In the meantime all of our personal possessions have been infested with mold spores. Mold is growing on everything in the home! We have lost everything that we own due to their negligence!!!! We have not been able to liv... read more
Business response:
Hello ****** please reach out to us at marketing@pathlightmgt.com so we can provide assistance. Sincerely, Pathlight Management
Broken vending machine, do NOT deal with. I paid on time, one day they kept the payment pending in their system for 21 days, then they charged me couple hundreds in late fees, it didn't matter how many emails or phone calls I made, no one at the other end. they started allocating my timely rent payments to the fraudulent late charges then after 3 months court for eviction!!! how ridiculous, incompetent, broken company!! please do yourself a favor and do NOT rent form them or from any company hire them like HOME PARTNERS OF A... read more
Business response:
Hi ******* as soon as a payment is made, the system accepts it and late fees will no longer accrue regardless if the payment is pending or not. The only reason a late fee would be assessed on or after the 6th of the month would be due to an additional outstanding balance. It does sound like there is some confusion so please feel free to contact us with your property address at marketing@pathlightmgt.com so we can provide clarification. Sincerely, Pahlight Management
While we are familiar with the sluggish timeline in which Pathlight Property resolves issues, something as important as a working well to provide running water should be top priority, and considered an emergency. We called the maintenance line to create a work order when our water stopped working Tuesday, October 15, 2019. On Wednesday, a plumber was sent out. He told me it was a quick fix, and had the water running again after a short time. However, an hour after he left, the water stopped working again and we called to hav... read more
Business response:
Hello *****, we acknowledge that we were in contact with you directly yesterday and that the quote to repair the issue at hand has been approved. We will contact you directly with additional updates. Regards, Pathlight Management
How is this company still in business? This is ridiculous!
Business response:
Hi ********, please reach out to us directly with your concerns at marketing@pathlightmgt.com. Sincerely, Pathlight Management
This company demands deposits/down payments upfront but does not hold up their end of the contract. When. We moved into our home the water was not turned on which was their responsibility. The oven was not connected and sitting In the middle of the kitchen. No one could be reached for 4 days because it was a holiday weekend. When they could be reached , they were still not prepared to have the water turned on. Unacceptable. If your payment is two days late they send a letter telling you that you have 3 days to vacate the pro... read more
Business response:
Hello Angel, it does sound like there is some confusion with our rent processes and we'd be happy to clarify when rent is due and that we are able to send out notice letters. Please reach out to us so we can discuss the multiple items you mention in your review at marketing@pathlightmgt.com. Sincerely, Pathlight Management
No A/C leaking pool, affected electric and water bill no help on going for 5 week!! Horrible service.. do not rent from them!!!
Business response:
Hello ****, we acknowledge that there are work orders opened for each item you mentioned in your review and they are actively being addressed. If you would like an update on these items please reach out to the 24/7 maintenance division at (844) 295-8628. Sincerely, Pathlight Management
I moved into the home on August the 15th of 2019. Prior to the move I was trying to get in contact with someone regarding the up coming move. On august 14th I received and email from pathlight stating that they did not received my deposits required for move in. I immediately called of course no one answered but Linda did return my call that evening. I explained that I've sent both deposits two separate cashier's checks they were both sent on July 31 via UPS which I have tracking for and I sent my rent for August move in on t... read more
Business response:
Hello *******, initially we only received one check and not the two you mentioned above. We acknowledge that we are working with you to provide a resolution to this issue. Please contact the South team at *****@pathlightmgt.com with any additional information on the new payment you have submitted. Regards, Pathlight Management
Where do I begin, I too have been a victim of path light property management from the very beginning. When we set up the lease we were moving from Atlanta to Colorado before we even signed the lease we spoke with a female by the name of Christine who is no longer there the terms discussed were that given the Structured paydays are the fifth and 25th of the month it was understood that rent would be excepted without penalty as long as it was before the 10th not mind you this was three years ago I don't know if things changed ... read more
Business response:
Hello, please reach out to us with your property address at marketing@pathlightmgt.com so we can provide assistance. Sincerely, Pathlight Management
I have signed a lease at this house 3 times now. Each year the rent has gone up (they state market value) but other homes in the area are staying the same. Main complaint which is going on right now: I have sent my renters insurance to them many times. They will randomly add a charge for not having it. I send it to them, they state they will remove the charges. I paid two charges on one month for $13, so $26 for renters insurance. This was after i sent my insurance AGAIN. They removed it but i had already paid it. Then my ne... read more
Business response:
HI ******, we are in receipt of your email and will reach out to you directly to assist. Sincerely, Pathlight Management
Frequently asked questions about Plano, Texas
How is Plano, Texas rated?
Plano, Texas has a 2.4 star rating with 3,432 reviews.
When is Plano, Texas open?
Plano, Texas is open now. It will close at 6:00 p.m.