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Polaris PB4-60 Booster Pump
About this business
as advertised direct replacement
Died after 2 years. Lasted two years and then died. :-( The lifespan is way shorter than the old pump. Can anyone recommend a longer-lived replacement?
Business response:
Hello Chip, Thank you for your feedback. We want to learn more about your experience with your booster pump. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
No suction 5 months later! Purchased in April, no suction in Sept!
Business response:
Hello Randenko, We're sorry to hear that you are experiencing issues with your booster pump and we'd like to help! Please reach out to our technical support department at, (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not happy Bad product it only ran a week. Warranty to much trouble.it's better to buy local. Bought at Wilson electric.They told me if it stops working bring it back for a new one.
Business response:
Hello Ricky, We're sorry to hear that your booster pump did not meet your expectations. Customer satisfaction and product quality are top priorities here at Zodiac, and we'd like to help! Please reach out to our warranty support department at, (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Check your product carefully The pump came in on time. Outside cartoning showed no damage, but the cover for the cylinoid was significantly damaged. I was able to use the old cover from my current pump. Aggravating because one expects to get undamaged product. New pump is working fine.
UGGGGHHHHH Product is defective and return window too short between receiving them having someone come and install it. My original Polaris lasted me 16 years this one nobody could get working for over a month so I had to order yet another one. I installed the new one myself. So far a few days working like a charm and motor purrs like a kitten. My problem is I am now stuck with a defective unit at the price point f $265.00. How do I get amazon to take this back and reimburse the cost of the first one
Business response:
Hello Amazon Customer, Thank you for your feedback. We are unable to process a refund on behalf of the online retailer, and we suggest reaching out to them regarding your experience. In the future, our warranty and technical support departments are here to help and can be reached at, (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Does not last...only 14 months Lived in this house with pool for 30 years this month and other Polaris pumps lasted 8-10+years. This one only lasted 14 months.
Business response:
Hello Becky, Thank you for your feedback. Product quality and customer satisfaction are top priorities here at Zodiac, and we'd like to help. We'd like to learn more about your pool set-up, and the issues you have experienced with your booster pump. Please email your contact information to feedback@zodia.com, and a technical support representative will contact you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Pump failed in 2 years Will get a Dolphin 🐬 pool cleaner next time. Much less problems than our Polaris. Pump purchased in May 2016 has failed?
Business response:
Hello Judge Gary, Thank you for your feedback. We'd like to learn more about the issue you have experienced with your booster pump. We'd also like to learn more about the specific cleaner you have experienced issues with. Please email your contact information to feedback@zodiac.com. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
PB4-60 came. I installed. Never ran only hummed ... PB4-60 came. I installed. Never ran only hummed. Was not the capacitor. I tried 3. the supplier screwed around until 30 days was up looking into it. They would not take it back. Tossed in trash. Got a Hayward Booster pump it started right up. you can barely hear it run.
Business response:
Hello David, Thank you for your feedback. We apologize for your experience with our booster pump, and we'd like to help. Customer satisfaction and product quality are top priorities here at Zodiac, and we'd like to assist with the warranty of your product. Please reach out to our warranty support department at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Polaris PB4-60 Booster Pump
How is Polaris PB4-60 Booster Pump rated?
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,676 reviews.
When is Polaris PB4-60 Booster Pump open?
Polaris PB4-60 Booster Pump is closed now. It will open tomorrow at 9:00 a.m.