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Zodiac workmanship poor at best. Poor quality workmanship on the electrical board caused a terminal come loose from the board. This caused intermittent connection issue. Had to replace the terminal with better quality parts and rewire the unit to get it working again. I expect more life out of this type of pump than just 1.5 yrs. Good thing I am handy DIY kind of guy otherwise I would have had to purchase a brand new pump.
Doesn't last too long... I purchased this this item on September 1, 2013 and last week it quit. I had it professionally installed and when it broke I even had a new capacitator fitted but it still wouldn't start up. My original pump lasted over 10 years and this replacement didn't last but 2 1/2 years ergo I'm giving it 2 stars only.
no stars DIRECT replacement works perfect. 08/14/2016 Pump seal failed. Warranty is parts only. A $.50 seal is all they provide only after having you jump through several hoops proving what contractor or pool installer installed the pump. This companies warranty is crap. I will certainly look at other options. Certainly will not buy anything further from Zodiac or Polaris, no warranty.
A great pump if it would last more than a year! We give up! We cant get this booster Pump to last more than a year! The polaris pool cleaner itself is amazing and I would recommend the cleaner 5/5 stars and higher if possible! The cleaner is now nearly 10 years old, it came with the house we bought in 2008 and they had bought it a few years prior. Still running strong if we could get a pump to last. Last year the pump just stopped working randomly. No noise or humm, just stopped. We had just replaced it the previous year so ... read more
Business response:
Zodiac Pool Systems says: Dear Cindy, We are very sorry to see that your PB4-60 Booster Pump experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Not very durable Pump lasted less than 18 months. Compared to the last one that lasted 15 years not a good buy.
Business response:
Zodiac Pool Systems says: Hi S. Coleman, We are very sorry to see that you are experiencing issues with your Polaris PB4-60 Booster Pump. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
This pump was defective. After installing- it had leaks ... This pump was defective. After installing- it had leaks from multiple areas. Turns out that it had missing O-rings and a broken impeller.
Very disappointed Ordered on 30 Dec 2015, arrived 2 Jan, installed today, 3 Jan. So noisy I'm going to take it back out and return to Amazon tomorrow. I'm glad I saved the box. My 24 year old pump's motor failed so I thought I'd just replace the whole thing since a new motor and a set of seals cost almost as much as this new pump. Shame on you, Zodiac/Polaris.
F Was just what we needed and paid for
Business response:
Zodiac Pool Systems says: Dear Hal, Thank you so much for taking the time to share your positive experience with your PB4-60 Polaris Booster Pump! It's always a pleasure to hear from a satisfied customer. Thanks again, and enjoy your pool! Julie Polaris
Poor Workmanship! What an experience to say the least! I installed the pump, turned on the main pool pump to make sure I had water flow through the new booster pump. As soon as I turn on the booster pump water started to spray out between the motor and pump. The pump sounded like it was frozen. I contacted Polaris / Zodiac who gave me a service number and requested that I contact one of their local service providers. That was worthless! After the third pool company told me my warranty was voided because I installed it myself... read more
Business response:
Zodiac Pool Systems says: Hi Dan, We are very sorry to see that your PB4-60 Booster Pump has experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,689 reviews.
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