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Replaced my old booster pump for less than half the ... Replaced my old booster pump for less than half the price -- working so far for over 1 month.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, Thanks for sharing your firsthand experience with the Polaris PB4-60 booster pump. We're glad to hear it's been operating well for you so far. Please let us know if there's anything you need in the future! Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Help needed with brand new PB4-60 booster motor The manual I just read for the motor I just purchased and had installed states that it is for the PB4-60 with the serial numbers begging with "PB".. My serial number is 09414J2. The motor label also does not say Zodiac. It says Century Pool & Spa Motor, Tipp City, OH. What gives? I purchased this from Amazon.com and nowhere did I see any of the above info. Is this an off brand? Also, my electrician told me that the noise coming from the motor sounds like a bearing. After resear... read more
Business response:
Zodiac Pool Systems says: Dear Marily J. Dobson, We're sorry to hear you are experiencing troubles with your PB4-60 booster pump. We'd be happy to help you troubleshoot the issue. Please send us an email to feedback@zodiac.com with your contact information and we will have a technical support representative reach out to you as soon as possible. Thank you! Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
It does NOT work 😡😡😡 It does not work 😡😡😡
Business response:
Zodiac Pool Systems says: Dear Jessica, Thank you for sharing your feedback. We're sorry to hear the PB4-60 is not working for you at this time and would like the opportunity to help you troubleshoot the issue. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you as soon as possible. Thank you! Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Loud bearing noise after 3 weeks of operation bought and installed the PB4-60 3 1/2 weeks ago with no problem. the pump was very quiet compared to the old one of the same model that I was replacing due to its loud bearing noise. Yesterday the pump was noisy as hell from bearing noise. I will see what happens in regard to replacement of this defective pump. Update, two days later the pump is so noisy that I can not use it. the decibel level from the metallic screeching noise is so loud that you would need hearing protection i... read more
Business response:
Zodiac Pool Systems says: (MANUFACTURER) Dear Amazon Customer, We are sorry to hear about your experience with the PB4-60 Booster Pump. If you experience any issues with your replacement unit, please send us an email providing your contact information to feedback@zodiac.com. We would be happy to help resolve the issues you are experiencing. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
it's squeeling like crazy. Bad bearing or something Purchased this booster pump in April 2014, and 2 years later, it's squeeling like crazy. Bad bearing or something. What is the warranty on these motors?
Business response:
Zodiac Pool Systems says: Hi Ron, We're sorry to hear you are experiencing some issues with your PB4-60 booster pump. Please give us a call directly at (800) 822-7933 or email your contact information to feedback@zodiac.com and we'll reach out to you as soon as possible. You can also visit the product page for more product information and to download the complete product manual: http://www.polarispool.com/products/booster-pumps/polaris-pb460 We hope this response was helpful and that we can get the issues with your PB4-6... read more
Constantly thermal protects during summer months, so get about 1/2 the usage out of it vs the unit it replaced... Purchased to replace the original unit installed when our pool was built several years ago. Installation went smoothly, unit however has been a bit of a disappointment. While it ran fine initially, it seems during the warm summer temps it overheats and shuts off (thermal protection) until it cools down enough to then turn itself back on. Nothing was changed on the pool cleaner, so it is either something wrong wit... read more
Business response:
Zodiac Pool Systems says: Dear Maestobasser, We are sorry to hear you are having some troubles with your PB4-60 booster pump. However, we'd like the opportunity to speak with you about the issues you are experiencing to see if we can help. Your pool professional may also be able to help you determine what is causing this reduction in performance. Sometimes improper voltage is the issue, along with some other culprits. Please email us your contact information to feedback@zodiac.com and we will have one of our technical suppo... read more
Noisy pump When I installed this item, it was quiet and efficient as advertised. I was quiet happy and relieved that the reviews I read seemed unfounded. However in 1 month, the motor became noisy. My wife hates it and of course, it was 2 days after the return policy!! I am stuck with this poorly manufactured pump. I would not recommend it!!!!
Business response:
Zodiac Pool Systems says: Hi Mike, We are sorry to hear about your poor experience with your PB4-60 booster pump and would like the opportunity to speak with you about it. Would you please send us an email containing your contact information to feedback@zodiac.com? We will then reach out to you to discuss your issues further. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Excellent replacement for old PB4-60 booster pumps I'm not sure how old our previous booster pump was since it was here when we moved into this house and most of the labels were faded, but it had definitely worn out its welcome at this house. When the old pump started sounding like banshees screaming at trick-or-treat guests on Halloween guests, I tried to look into repairing it. Unfortunately not only were the pipe fittings very fragile, the screws to access the electrical fittings sheared off, making it difficult to replac... read more
Business response:
Zodiac Pool Systems says: Hi Mel73, Thank you for sharing your valuable feedback! We're happy to hear you're satisfied with your Polaris PB4-60 Booster Pump and that it was a great replacement for your old, worn booster pump. Please let us know if there's anything we can do to further enhance your experience! Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Check all the factory settings before you begin the install This pump is junk! I bought this to replace an aging Halcyon model which at least ran for a few years. The replacement pump did not even run out of the box. It buzzes for a few seconds then trips. The shaft turns freely and the main pump has circulated plenty of water to the hydraulic end. After a while it will cycle again with the same results. Unfortunately, I waited a little too long to have it installed, and now I cannot return it to Amazon. My Polaris sweep has... read more
Business response:
Zodiac Pool Systems says: Hi there, We are sorry to hear that you experienced some issues with your Polaris PB4-60 Booster Pump upon installation. We will evaluate our product manuals to ensure the provided documentation is correct. However, we are glad to hear you identified the problem and that the pump is functioning well at this time! And also, thank you for updating your review. We hope the pump will earn your five stars with its long-term performance. Thank you again for leaving your feedback. We appreciate hearing ... read more
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,689 reviews.
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