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One Star This unit is over priced at $859.57. The going price is about $250.
Business response:
Zodiac Pool Systems says: Hi SLP, Thank you for bringing this to our attention. We take our customer's feedback seriously and we'd like to discuss your pricing concerns a bit further. Would you please email us at feedback@zodiac.com with your contact information? We will then reach out to learn more. Thanks again, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Did not even make it 60 days.. Today my new Polaris booster pump stopped working. I decided to buy the entire new unit to insure I did not have any issues. It has been install for about 40 days.. And it just went out. Makes a loud humming noise and cuts off. The Amazon return is of course 30 days. So now I have to call the manufacture and see what can be done, what a hassle. Not to mention the fact that I have to pay to have it installed again.
Business response:
Zodiac Pool Systems says: Hi William E., We are sorry to hear that your Polaris PB4-60 is experiencing some issues despite your efforts to fix it. We would like the opportunity to speak with you about it. Would you please contact us directly at feedback@zodiac.com with your contact information? We will have one of our customer support representatives reach out to you directly. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
VERY LOUSY PRODUCT. DON'T BUY THIS!!! I bought this October 6, 2015. In the last month it started screeching. My pool guy looked at it and said it was manufactured on April 11, 2014. It was already out of warranty when I bought it. He said it was sitting on the shelf for a year and 1/2. Now I have to replace a new one since I can't send it back. NEVER, NEVER, buy one of these on-line again. I learned a costly lesson!!!!!!!! I am VERY disappointed.
Business response:
Zodiac Pool Systems says: Hi there, We are so sorry to hear about your experience with your PB4-60 Booster Pump. We don't take your feedback lightly and would like the opportunity to speak with you about it. Would you please send us an email at feedback@zodiac.com with your contact information? We will have someone reach out to you as soon as possible. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Leaks and not pumping in less than a year. I bought this pump June 8th 2015 . Today is April 29th 2016 . The pump is leaking and making terrible noise. Did not even last a year.
Business response:
Zodiac Pool Systems says: Hi Ronda, We are so sorry to hear that your Polaris PB4-60 is experiencing some issues. We would like the opportunity to help resolve this issue for you. Would you please contact me directly at feedback@zodiac.com with your contact information? Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
bad bad bad Not even a year old and the bearings are bad!!!!
Business response:
Zodiac Pool Systems says: Hi Bob, We are very sorry to see that your Polaris PB4-60 Booster Pump has experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Polaris
Polaris booster pumps don't last more than a couple of years for me Easy to hook up, but don't last very long. I seem to be replacing Polaris booster pumps every 2 years - running about 3-4 hours a day. It's getting very tiresome and expensive, so I'm looking for a different brand now.
Pump is fine.....the company that makes it not so much. I write this review after my experience with Zodiac customer service. They do not bother having any kind of notification that this REPLACEMENT pump has to be installed by a licensed electrician or pool installer or it VOIDS the WARRANTY when the cheap %T(*#^T terminal bolts snap off while hand tightening the nut. Apparently 3 wires are too much for the commoner to wire the 120V exactly the same as the one you are replacing. So their warranty policy is garbage....what if... read more
Very noisy pump! I purchased this pump and am extremely dissappointed. As many others have noted there seems to be a major problem with quality control at Polaris This pump was very noisy out of the box. It is 10- times louder than my hayward super pump. I should have returned it immediately but needed to power the polaris 280. It is clear that this pump shipped with bad motor bearings. The company should use higher quality parts and run better qc. I will not buy this brand again!
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We are very sorry to hear about your experience with the PB4-60 out-of-box. We hold ourselves to high quality standards and would like the opportunity to find out what happened with your product and to look for ways to improve your experience. Please contact us as soon as possible including your contact information to feedback@zodiac.com. We take customer satisfaction very seriously and would like to make it up to you. Sincerely, Zodiac Pool Systems Manufacturer of Jandy, Po... read more
Whisper quiet and sweeper runs like never before Installed new Polaris pump. What a difference! Whisper quiet and sweeper runs like never before.
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,689 reviews.
Polaris PB4-60 Booster Pump is open now. It will close at 6:00 p.m.