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Very Disatisfied I ordered this pump to replace one that stopped working. Installed it ourself. It would run 30 minutes, then quit. Was very noisy and overheating. Finally got SaveMoreOnPools to agree to replace it. 2nd pump was installed by electrician. This one would run 3 minutes, then cut out. Called my pool company to evaluate the pump and replace it with one from them if they could not get it working properly. Conclusion is pool company determined the 2nd pump was also defective. Pool company installed a new pump. Cost... read more
Business response:
Zodiac Pool Systems says: Hi Nadine, We are very sorry to see that your Zodiac PB4-60 Polaris Booster Pump stopped working. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Pump stopped working Bought the pump mid May 2015 and it stopped working yesterday, Sept 7, 2015. I tried to return/replace it but Amazon wouldn't. NOT Happy.My first pump lasted 8 years.
Business response:
Zodiac Pool Systems says: Dear Tamrala, We are very sorry to see that your PB4-60 Booster Pump experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
will i get on answer? i order thepb4 60 booster pump . but no one mention mention the electric connection for 210 volts or 110 volts to make sure how to indentify the proper connecting lug on motor for 210 or 110 volts.
Business response:
Zodiac Pool Systems says: Hi Lee, We are very sorry to see that you had some trouble with your PB4-60 Booster Pump. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Worked great for 3 days Worked great for 3 days. I let it run over night once and the next morning the pump was making a terrible noise and the discharge was way less than it should have been.
Business response:
Zodiac Pool Systems says: Hi Steve, We are very sorry to see that your PB4-60 Booster Pump experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Cracked and leaking the first time it is used This item is cracked/broken and leaking at the connection point the first time that I have turned it on to use it. I have to find out how to get it replaced from Amazon but so far I am having no luck.
Doesn't last long I bought this pump in August 2012 and just died on me in July of 2015. It started to get noisier and I noticed when it would shut off it would make a faint whining noise. Then the pump began to cycle on and off. On for about 2 minutes then off for about 1 minute and so on and so forth. I had an electrician check the wiring. It was receiving the proper voltage and all the wiring was secure. I called in a pool technician...for a fee....to see if he could fix it and he told me it needed to be replaced. I tried... read more
Business response:
Zodiac Pool Systems says: Hi there, We are very sorry to see that your Zodiac PB4-60 Booster Pump experienced these issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. It sounds like you've used all of your resources to solve your issue, so if possible we would like to help you directly. Can you contact us at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
... this Polaris pump and the install was quick and easy. In my opinion it is not any quieter ... I replaced a Pentair LA01N pump with this Polaris pump and the install was quick and easy. In my opinion it is not any quieter than the Pentair but it gets the job done. I had to cut my existing plumbing to remove the old pump so I used the flexible hose that came with this pump.
Business response:
Zodiac Pool Systems says: Hi there, Thank you for taking the time to tell us about your experience with your Polaris PB4-60 Booster Pump. We appreciate the feedback! Thank you, Julie Polaris
One Star Product was defective. Called and ordered a replacement and second product was also nonfunctioning.
Business response:
Zodiac Pool Systems says: Hi Chiara, We are very sorry to see that your Polaris PB4-60 Booster Pump experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
It got here just fine but did not work It got here just fine but did not work, I hooked it up and it never worked. I'm not happy at all. Wasted my money!!!
Business response:
Zodiac Pool Systems says: Hi Renae, We are very sorry to see that your Polaris PB4-60 Booster Pump experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,689 reviews.
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