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Polaris PB4-60 Booster Pump
About this business
Constantly thermal protects during summer months, so get about 1/2 the usage out of it vs the unit it replaced... Purchased to replace the original unit installed when our pool was built several years ago. Installation went smoothly, unit however has been a bit of a disappointment. While it ran fine initially, it seems during the warm summer temps it overheats and shuts off (thermal protection) until it cools down enough to then turn itself back on. Nothing was changed on the pool cleaner, so it is either something wrong wit... read more
Business response:
Zodiac Pool Systems says: Dear Maestobasser, We are sorry to hear you are having some troubles with your PB4-60 booster pump. However, we'd like the opportunity to speak with you about the issues you are experiencing to see if we can help. Your pool professional may also be able to help you determine what is causing this reduction in performance. Sometimes improper voltage is the issue, along with some other culprits. Please email us your contact information to feedback@zodiac.com and we will have one of our technical suppo... read more
Noisy pump When I installed this item, it was quiet and efficient as advertised. I was quiet happy and relieved that the reviews I read seemed unfounded. However in 1 month, the motor became noisy. My wife hates it and of course, it was 2 days after the return policy!! I am stuck with this poorly manufactured pump. I would not recommend it!!!!
Business response:
Zodiac Pool Systems says: Hi Mike, We are sorry to hear about your poor experience with your PB4-60 booster pump and would like the opportunity to speak with you about it. Would you please send us an email containing your contact information to feedback@zodiac.com? We will then reach out to you to discuss your issues further. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Excellent replacement for old PB4-60 booster pumps I'm not sure how old our previous booster pump was since it was here when we moved into this house and most of the labels were faded, but it had definitely worn out its welcome at this house. When the old pump started sounding like banshees screaming at trick-or-treat guests on Halloween guests, I tried to look into repairing it. Unfortunately not only were the pipe fittings very fragile, the screws to access the electrical fittings sheared off, making it difficult to replac... read more
Business response:
Zodiac Pool Systems says: Hi Mel73, Thank you for sharing your valuable feedback! We're happy to hear you're satisfied with your Polaris PB4-60 Booster Pump and that it was a great replacement for your old, worn booster pump. Please let us know if there's anything we can do to further enhance your experience! Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Check all the factory settings before you begin the install This pump is junk! I bought this to replace an aging Halcyon model which at least ran for a few years. The replacement pump did not even run out of the box. It buzzes for a few seconds then trips. The shaft turns freely and the main pump has circulated plenty of water to the hydraulic end. After a while it will cycle again with the same results. Unfortunately, I waited a little too long to have it installed, and now I cannot return it to Amazon. My Polaris sweep has... read more
Business response:
Zodiac Pool Systems says: Hi there, We are sorry to hear that you experienced some issues with your Polaris PB4-60 Booster Pump upon installation. We will evaluate our product manuals to ensure the provided documentation is correct. However, we are glad to hear you identified the problem and that the pump is functioning well at this time! And also, thank you for updating your review. We hope the pump will earn your five stars with its long-term performance. Thank you again for leaving your feedback. We appreciate hearing ... read more
One Star This unit is over priced at $859.57. The going price is about $250.
Business response:
Zodiac Pool Systems says: Hi SLP, Thank you for bringing this to our attention. We take our customer's feedback seriously and we'd like to discuss your pricing concerns a bit further. Would you please email us at feedback@zodiac.com with your contact information? We will then reach out to learn more. Thanks again, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Did not even make it 60 days.. Today my new Polaris booster pump stopped working. I decided to buy the entire new unit to insure I did not have any issues. It has been install for about 40 days.. And it just went out. Makes a loud humming noise and cuts off. The Amazon return is of course 30 days. So now I have to call the manufacture and see what can be done, what a hassle. Not to mention the fact that I have to pay to have it installed again.
Business response:
Zodiac Pool Systems says: Hi William E., We are sorry to hear that your Polaris PB4-60 is experiencing some issues despite your efforts to fix it. We would like the opportunity to speak with you about it. Would you please contact us directly at feedback@zodiac.com with your contact information? We will have one of our customer support representatives reach out to you directly. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
VERY LOUSY PRODUCT. DON'T BUY THIS!!! I bought this October 6, 2015. In the last month it started screeching. My pool guy looked at it and said it was manufactured on April 11, 2014. It was already out of warranty when I bought it. He said it was sitting on the shelf for a year and 1/2. Now I have to replace a new one since I can't send it back. NEVER, NEVER, buy one of these on-line again. I learned a costly lesson!!!!!!!! I am VERY disappointed.
Business response:
Zodiac Pool Systems says: Hi there, We are so sorry to hear about your experience with your PB4-60 Booster Pump. We don't take your feedback lightly and would like the opportunity to speak with you about it. Would you please send us an email at feedback@zodiac.com with your contact information? We will have someone reach out to you as soon as possible. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Leaks and not pumping in less than a year. I bought this pump June 8th 2015 . Today is April 29th 2016 . The pump is leaking and making terrible noise. Did not even last a year.
Business response:
Zodiac Pool Systems says: Hi Ronda, We are so sorry to hear that your Polaris PB4-60 is experiencing some issues. We would like the opportunity to help resolve this issue for you. Would you please contact me directly at feedback@zodiac.com with your contact information? Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
bad bad bad Not even a year old and the bearings are bad!!!!
Business response:
Zodiac Pool Systems says: Hi Bob, We are very sorry to see that your Polaris PB4-60 Booster Pump has experienced some issues. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Polaris
Frequently asked questions about Polaris PB4-60 Booster Pump
How is Polaris PB4-60 Booster Pump rated?
Polaris PB4-60 Booster Pump has a 4.3 star rating with 1,676 reviews.
When is Polaris PB4-60 Booster Pump open?
Polaris PB4-60 Booster Pump is closed now. It will open tomorrow at 9:00 a.m.