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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
We have been there before and it was very good, but this time it was very bad. I ordered the Prime Rib like I did before and it was terrible I ordered it medium well and it came almost raw and it was without kidding 90% Fat and gristle. The backed potato was so over cooked the skin was black and flaking off and the potato was so hard you could only eat a fork full or so.
I ordered a cosmo with Grey Goose vodka which was an up charge. The drink was skimpy and too sweet. I could not taste the vodka, the waitress offered to take it back but I declined. Not worth the trouble. My spouse ordered veal parm which was good. He also ordered a side of pasta which was ordinary. We split a Caesar salad which was overdressed and covered with jarred Parmesan. It also included sun dried tomatoes which is an odd addition. I ordered the swordfish with Brussels sprouts. The swordfish was adequate although a bi... read more
The service was ok. The server did not honor a special drink deal due to a glitch in OpenTable. One of the filet mignons was over cooked to my liking and it was dim, so I don’t think the server could see it. I should have sent it back, but I didn’t. The charred broccolini wasn’t great either. The steaks were very charred on the outside too. Probably won’t come back.
Second time dining there. First time had to send food back. This weekend the lamb was so bad and had to spit it out and send back. So I ended up eating a few fries. Not the best for a high end restaurant. Don’t think I would recommend
Advertised 1/2 price Wine and App Special 4:30-6:30 PM every THURSDAY/FRIDAY in April. Made reservation for this past Friday, April 26 at 5:15 pm. When we got there we were told that the 1/2 price that was advertised would not be available because it was Loverboy Concert night. In no place was this communicated on their website. And, we had been there on a previous Friday night (Feb 8, 2019) for this Special and attended a Grand Funk Railroad Concert that same evening. So, we left Portico and went to the Vine for their Frida... read more
I like that they had someone there playing music but had him in the wrong spot. It was very loud and at first they wanted to seat us right in front of where he was playing. We went to have a meal where we could talk to each other but that would not have been able to happen sitting right there. It was even hard to hear each other farther away. The food was good but it would have been nice to know that the waffle station was in the desert room! I would have preferred someone making fresh waffles to order! There was also no syr... read more
I very disapointed The food choices vs the food Value was poor This is suppose to be an exclusive high end establishment but wasn't any better than the Farmers Market Buffet The beef tenderloin was extremely rare when asked if there was any that was cooked more was told "no that's the way it comes" we asked if it could be cooked more was told "no" not very good customer service
Over half of the food was underwhelming. The baked potato had definitely seemed like it was cooked in the microwave as well as the chicken dish. For the $230 spent, I would have figured on a much better experience and quality of food. For our waitress was amazing, but the hostess seemed overwhelmed with only 8 patrons in the area. Very Disappointed to say the least.
Unfortunately, very disappointing. We attended Portico with some friends on my recommendation to eat there as opposed to an outside restaurant and play at the casino. My wife and I have eaten at Portico several times and really enjoyed the staff, the food, the drink list and overall experience which is why I recommended it to our guests . This visit couldn't have gone worse. We were sat promptly with our reservation however that was the last positive thing. We received water right away and were instructed on how to use the b... read more
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.2 star rating with 2,938 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open tomorrow at 4:30 p.m.