Portico at del Lago Resort and Casino's cover image

This profile has been claimed by the business owner or representative.

Portico at del Lago Resort and Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.23,050 reviews
Select a rating
TriciaH's profile image
TriciaH 
4 years ago

As a chef myself, I was very disappointed with the quality of my meal. My veal chop was thin and overdone. The mushroom risotto was not Arborio rice and was distasteful and runny. Overall not happy with my meal at all. Overpriced for what I was served. Terrible! I will not be dining there again. 

ColleenS's profile image
ColleenS 
4 years ago

The steak was fine, but hugely overpriced. The wagyu meatball was fine, but a little dry. The scallops were rubbery and over-cooked. Overall, not worth the $200 price tag. 

JFish's profile image
JFish 
4 years ago

Horrible service from bartender who spent 85% of time socializing with staff and ignoring the 3 customers she had (including me) to the point that I had to call her multiple times to get food, drink, check. Never once did she come over to me to provide service or check on me without me calling her over. 

LoriC's profile image
LoriC 
4 years ago

This has always been our favorite restaurant prior Covid. We have had two bad experiences since it’s reopening. We went on 4/2/22. Ordered BLT Wedge $15, Fruti De Mer $60, Pasta and Sugo $8, Prime Rib evening Special $65, Two house wines $15 each and 1 cocktail $13. Prime Rib was very fatty for price but husband ate all. Major problem was the Lobster tail in Fruti De Mer. Tasted old and overcooked as well as very salty - horrible. I pushed it aside and enjoyed other seafood in meal. Advised waitress and she advised she would... read more

Dave's profile image
Dave 
4 years ago

Food is always wrong fish is raw and rubbery steak is either over cooked or under. They don’t give steak knives unless you ask. Drinks take forever. Water is not poured for you. Every single time the food is a disgrace. Last meal with our group everyone’s meal was wrong. Sent back but still charged us full price. After discussing allergies they still served food that I was allergic too. 

Anonymous's profile image
Anonymous 
4 years ago

The restaurant was clean, but our fillet was very dry; and was cooked well done. We asked for medium well - very tough. We thought for the price, they should have cooled to our perfection. 

NatalieO's profile image
NatalieO 
4 years ago

The food was over priced drinks were also expensive. 

Rhfifnv's profile image
Rhfifnv 
4 years ago

Overpriced crap. Our waitress didn’t check in on us after we got food. Our plates were never taken away after we were finished. Had to seek out our waitress to request a bill when we had been finished eating for probably 30-40 minutes. 

InNoRush's profile image
InNoRush 
4 years ago

This was out 2nd visit and to say we were disappointed is an understatement. We were excited to have an amazing birthday dinner with friends and talked up our first experience at Portico. Our party of 4 arrived 30 minutes before our reservation hoping to enjoy a cocktail at the bar, only to be told the bar was fully committed, however the hostess could seat us at our table right then. Walking to our table, the restaurant did not appear busy (nor did the bar area), but we felt rushed the entire meal. Our waitress seemed to be... read more

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 3,050 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.