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1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
It was my 60 th birthday , I order a mix drink when I received it there was a BUG in it , I asked for the manager who was not very sympathetic . He asked if there was something else I wanted instead of course I was not going to get a mixed drink so I said a beer , HE sees our waitress Tells her what happen puts my beer on her tray and she brings it over!!! She proceeds to mention to my husband and I don’t worry we won’t charge you for this ! I said excuse me …. We order our dinner, I get my Caesar salad I ask if they have gr... read more
Entree took forever to receive. All they kept offering was a free drink, and ultimately only “comped” two glasses of wine from the bill. The food was good, but very expensive, and due to the wait, I thought it would have been more appropriate to comp one of the meals. Either way, we did the classy thing and still tipped 20%, paid the exorbitant bill, and left unsatisfied. We have had our anniversary dinner there two years in a row, but I promise there will not be a third.
Service was poor and the food sucked
The food was so so - the steak was cooked perfectly and that is about it - the side dishes were not - service was below par - our waitress was more interested in the table next to us - never asked how the food was - we had to ask if there were any specials - never checked in on us - very disappointed with the whole dining experience for the price
the prices are way too expensive for the quality and quantiy of food. We ordered the 5 oz filet mig. not done to our request ,and you know never send it back (who knows what they do to it) absolutely no taste or seasonings. came with a burnt half cut lemon? what the hell is that for? brussel sprouts were beyond burnt...looks like they were left over table scraps and cooked again...burnt black , tasted like marshmellows cooked over an open fire, soooo horrible and not even edable. the only thing that was enjoyable was the mas... read more
If I could give less than 1 star I would. The hostess was rude, the food was disgusting, the wine was not rose as stated, expensive, just an overall terrible night for the money.
As a chef myself, I was very disappointed with the quality of my meal. My veal chop was thin and overdone. The mushroom risotto was not Arborio rice and was distasteful and runny. Overall not happy with my meal at all. Overpriced for what I was served. Terrible! I will not be dining there again.
The steak was fine, but hugely overpriced. The wagyu meatball was fine, but a little dry. The scallops were rubbery and over-cooked. Overall, not worth the $200 price tag.
Horrible service from bartender who spent 85% of time socializing with staff and ignoring the 3 customers she had (including me) to the point that I had to call her multiple times to get food, drink, check. Never once did she come over to me to provide service or check on me without me calling her over.
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.